Store Manager

MA Foods Limited, operating as a K-Chicken franchise in Napier city, is seeking a skilled Store Manager to oversee the strategic management and operational autonomy of the retail establishment. The successful candidate will be responsible for independently managing the store’s operations, including strategic planning, financial control, staff management, and ensuring compliance with franchise policies and local regulations.

Job Description :

Key Duties and Responsibilities :

1. Independently determine the product mix, stock levels, and service standards for the retail establishment.

2. Formulate and implement local purchasing strategies, identifying and selecting suppliers within the parameters allowed by the franchise.

3. Develop and execute local marketing campaigns and promotional activities, including social media initiatives, within the franchisor’s branding guidelines.

4. Independently set and adjust pricing strategies, promotional offers, and discounts subject to franchisor approval where required.

5. Maintain comprehensive records of stock levels, inventory, and financial transactions, overseeing accurate reporting and reconciliation.

6. Prepare, manage, and monitor the store's budgets, including forecasting and controlling operational costs such as labour, food, and marketing expenses.

7. Exercise independent authority over staff selection processes, including recruitment, onboarding, ongoing training, performance evaluation, and personnel management.

8. Ensure compliance with occupational health and safety regulations, food hygiene standards, and franchise-specific operational protocols.

9. Liaise strategically with the franchisor to introduce new menu items and operational changes that reflect local market preferences and customer feedback.

10. Oversee the implementation of technological and operational enhancements within the store to optimize efficiency and profitability.

Required Skills and Qualifications :

NZQF Diploma Level-4 or higher qualification, OR At least three years of relevant experience in retail management, demonstrating substantial managerial autonomy and operational oversight.

Minimum hours per week : 30 and maximum hours per week : 40

Demonstrated experience in retail management with full operational accountability.

Proven capability in strategic planning, budgeting, financial control, and decision making.

Strong leadership and team management skills with the ability to independently handle all staffing issues.

Advanced knowledge of marketing, pricing strategies, inventory management, and supplier negotiation.

Excellent understanding of compliance with health, safety, and food regulations.

Ability to independently make decisions within the operational guidelines provided by the franchisor, ensuring substantial managerial autonomy.

Must have a valid status to work in New Zealand.

Full driver's licence.

Clean character check.

Willing to undergo drug and alcohol testing.

Employment Conditions :

This is a full-time managerial position based in Napier city

Flexibility to accommodate varied working hours, including weekends and public holidays.