Client Services Director

We’re Hiring : Client Services Director

Werk Agency is on the lookout for a relationship-driven leader to step into a pivotal role for our team at either our Auckland or Wellington offices.

As our Client Services Director , you’ll be the bridge between our clients and our agency’s creative and marketing powerhouse — ensuring campaigns are delivered seamlessly, relationships thrive, and opportunities for growth are always on the radar.

What You’ll Do

• Be the go-to for key clients, building strong, lasting partnerships
• Lead the charge on client success, retention, and account growth
• Oversee marketing campaigns across digital, social, OOH, comms, and brand strategy
• Collaborate with our creative team on design, web, photography, and video projects
• Spot opportunities for upsell and cross-sell that add value to both client and agency
• Guide and develop our client-facing team members, driving high performance
• Work in a strategic capacity helping to shape the future growth in innovation of our agency

What We’re Looking For

Why Join Werk?

We’re a small but mighty team of marketers and creatives, known for our bold ideas and hands-on execution. At Werk, you’ll have a seat at the table shaping client strategy, real ownership over your accounts, and the chance to grow with an ambitious, future-focused agency.

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