Customer Service / Parts Advisor - Whangarei

Customer Service / Parts Advisor - Whangarei

Join our Whangarei team & showcase your excellent customer relationships. Vehicle / transport industry experience preferable.

Life at Scania

From small beginnings in Sweden over 130 years ago, we’re excited to say that Scania today is one of the world’s most recognised and respected commercial vehicle brands. Our focus is on sustainable transport solutions, and here at Scania New Zealand, we work together as a team to come up with solutions, tailor‑made for our challenging New Zealand roads. We offer a dynamic and fun work environment, with a friendly, family culture. Our people are innovative, determined, and share team spirit. They ask questions like “why?” or “what if?” and go beyond what’s easy or expected. In return, we are strong on coaching and personal development, which allows people to grow within the company. Now’s a great time to come on board Scania NZ, as we pioneer an exciting new era in transportation, made for New Zealand.

What You Will Do

Based in our Whangarei branch, this position plays a key role in ensuring excellent customer relationships are created and maintained to both external and internal customers. This will be achieved by

• Exceptional communication with external and internal customers, written and verbal, to schedule vehicles and provide updates
• Managing and ensuring accuracy of all documentation
• Creating work orders, allocating work to the workshop and invoicing
• Working closely with the Workshop to ensure availability of parts
• Monitoring stock, spare parts and inventory

What We Can Offer You

Who You Are

To be successful as a CSA / Parts Advisor you will have previous experience in a customer service and / or parts / warehouse role, preferably within the automotive industry. Your excellent communication and interpersonal skills will help you to drive positive business outcomes through relationship management initiatives.

You will have

To apply

“Apply now” and submit your CV. If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company.

You need to have full New Zealand working rights to apply for this role.

Formal offer of employment is subject to standard pre‑employment checks including medical and other background checks.

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.

Seniority level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Truck Transportation

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