Department Manager

McDonald's New Zealand is a modern and progressive burger company serving over 1 million customers every week.

Macca's has over 170 restaurants across New Zealand both licensee and company-owned, and a current workforce of over 10,000 employees.

Working for Macca's is more than just a job, it's a place where you can grow as an individual and as part of a fun team, build friendships, and support those in local communities.

We're a business that aims to have a positive impact in everything we do.

Whatever you want to get out of your career – with McDonald's, you can.JOB DESCRIPTIONWe are looking for enthusiasticDepartment Managers to join the team at McDonald's.

As a 24-hour business, we can offer flexibility to suit when works for you.

Your keys to success : Well-presented, friendly and organisedAble to lead a team to achieve resultsAdaptable to a fast-paced environmentKeen to deliver a high level of customer serviceA great team playerFull working rights in New Zealand is requiredTasks & Responsibilities : Lead one of our three restaurant departments; Customer Experience, People Performance, and Product Quality, and take responsibility of the actions and results required within these.Deliver and manage outstanding Quality, Service, Cleanliness, profitability and strong people practices on your shiftsSupervise employees to ensure that restaurant operations and procedures are adhered toComply with restaurant safety and security standards to ensure a safe working environment for all employees and customersTake responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurantActively seek customer feedback to ensure an exception customer experience is achievedWorking within a team to deliver the best quality, fastest experience for our customersPerks of being a part of our Team : Discounted Maccas (Yum!)You will receive our world-renowned trainingFlexible work hours, we offer shifts that fit around your life and commitmentsWe are a diverse workplace and equal opportunity employerOur workplace is fun and welcomingQUALIFICATIONSManagement experience in hospitality and retail.Completion of McDonald's management training program at a department level is preferable.

Relevant McDonald's department courses may be Developing the Leader in Me (DLM), previously known as IDM or ASM, or courses specific to the three departments; Customer Experience Course (CEC), People Performance Course (PPC), or Product Quality Course (PQC).

A current first aid and fire training certificate is preferable.

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