Marketing Assistant

Cebu Office-based

Morning Schedule

HMO Upon Hire

Roles and Responsibilities

• Respond promptly and professionally to all customer enquiries received through CRM or from the sales team.
• Conduct follow-ups via phone or email within the required timeframe and log all communication activities in the CRM.
• Pre-qualify leads, categorise interest levels (hot, warm, cold), and convert qualified leads to opportunities within 24 hours.
• Maintain accurate and up-to-date CRM data, ensuring all customer interactions, notes, and opportunity stages are properly recorded.
• Monitor enquiry response timelines and coordinate with the sales team to ensure consistent, timely communication.
• Support lease renewals and tenant communications in coordination with the property management team.
• Issue invoices (e.g., SA Water) and track payments, following up on outstanding amounts as needed.
• Follow up on finance approvals and settlements, updating CRM data accordingly.
• Assist in coordinating marketing campaigns, materials, and reports to support the sales and marketing team.
• Provide general administrative and operational support as required.

Required Experience

Minimum Qualifications

A Successful Candidate Must Have

Proficient With

Experience Advantage

ShoreXtra Perks

#J-18808-Ljbffr