Senior Business Analysts

Overview

Our client is a dynamic and forward-thinking organisation, known for delivering customer-centric digital innovation.

With a focus on transformation and agility, they offer a collaborative and supportive workplace located in the heart of Auckland's CBD.

Hybrid working and a culture that values inclusion and continuous improvement make this an attractive opportunity.

About the Role :

We're seeking three contract Senior Business Analysts to support large-scale transformation projects in Claims, Integration, and Self-Service & Renewals.

Each role is strategically important and directly aligned with initiatives enhancing customer experience and operational efficiency.

Responsibilities

Lead discovery and requirements gathering across business and technology teams.

Facilitate workshops to define future-state processes and user journeys.

Translate business needs into detailed documentation for development teams.

Collaborate with cross-functional squads through agile ceremonies and delivery.

Analyse gaps and recommend process and systems improvements within Claims, Integration, or Self-Service streams.

Qualifications

5 years' experience as a Senior Business Analyst, ideally in financial services, banking or insurance.

Proven expertise in one of the following areas : Claims, Systems Integration, or Digital Self-Service & Renewals

Strong stakeholder management and communication skills.

Agile delivery experience and understanding of modern project delivery practices.

Experience mapping current and future state processes.

Ability to work independently and in hybrid environments.

Located in or willing to work from Auckland CBD (hybrid).

Candidates must be based in Auckland NZ to be considered.

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