Branch Administrator

Job vacancyJob title : Branch AdministratorAbout the roleTo provide administration and reception service and support to customers and staff within the Bay of Plenty branch of CCS Disability Action Services Ltd.

To ensure smooth day-to-day administration with a key focus on customer service, maintaining systems, and building and vehicle maintenance and safety.Job-specific informationA strong focus is placed on delivering high-quality customer service by providing timely support to staff, disabled people and other stakeholders.

The role requires excellent communication and problem-solving skills to ensure inquiries are handled effectively and that office operations run seamlessly.As an administrator, you will : Oversee the day-to-day operations of the Bay of Plenty offices to ensure efficiency and smooth workflow.Reception and administrative duties are completed.

This includes but is not limited to, processing mobility parking permits, responding to enquiries, taking minutes, organising vehicle and building maintenance, ordering of office supplies, supporting applications for funding including obtaining quotes and banking.Administer and maintain office databases, systems, and records accurately.Provide high-quality customer service and operational support to staff, disabled people, and other stakeholders.Support compliance with health, safety, and security standards across the office sites.With the support of the Service Manager and staff and our organisation, you'll : Deliver a safe, well-organised, and responsive work environment that supports staff and stakeholders to thrive and enhances effective service delivery.Provide high-quality, person-centred assistance that is responsive, helpful and ensures a positive experience.Our organisation takes a social, rather than medical approach, supporting disabled people to live their best lives.

We are guided by the Enabling Good Lives principles, shifting power and authority back to disabled people and their families, to increase choice and control in their lives.About youWe are looking for people who : Highly skilled communicator, both written and verbal, with excellent attention to detail and organisational abilities.Committed to excellent customer service and building effective relationships as a collaborative team player.Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint) and experienced with various databases.Proactive, organised, and motivated to manage workload efficiently, meet deadlines, and adapt to changing priorities while maintaining quality.Collaborative mindset, flexible in role responsibilities, and willing to support organizational goals beyond individual tasks.Why usAt CCS Disability Action, we foster a supportive and inclusive workplace guided by the UN Convention on the Rights of Persons with Disabilities, Te Tiriti o Waitangi, and the New Zealand Disability Strategy.

We uphold a strong human rights framework and promote equal opportunities for all.Our strategic priorities, Te Aronui, shape how we work—valuing relationships, wellbeing, and knowledge while keeping whanau haua / disabled people at the heart of everything we do.

We celebrate diversity and offer flexible work arrangements to support work-life balance.

Join our friendly, values-driven team and make a meaningful impact every day.With a strong employee value proposition, we offer great employee benefits, job-related training, and clear career growth pathways.

Whether you're with us short-term or long-term, we provide the tools and opportunities for success.

Our employee benefits programme includes : Free access to the Employee Assistance Programme (EAP)How to applyPlease go to our company website , Click 'View Job' and then 'Apply Now' which will take you to the application form.Complete the form and upload your cover letter—where you can share a bit about yourself and your interests—along with your CV, outlining your work experience and education.

Once you've submitted your application, it will be sent directly to us for review.Applications close on 21st November

However, applications will be considered as they are received, so please apply today.We work within a human rights framework and are committed to equal opportunity in all our employment policies and procedures.

We welcome enquiries from everyone and value diversity in our workforce.

We openly encourage disabled people to apply.

"AI Job match analysis Salary match Number of applicants"Our candidates will be asked to answer the following questions as part of the application process : Which of the following statements best describes your right to work in New Zealand?

Do you have a current New Zealand driver's licence?

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