Telephone Sales Consultant | Wellington or Palmerston North

Overview

Rentokil Initial is looking for an all-rounder to join our Pest Control team, who can scan the land and own the space. This is a permanent, full-time hybrid position that can be based in either Wellington or Palmerston North . After a comprehensive in-house training, you will be a part of a national team servicing clients, customers and residential field technicians.

Key Responsibilities

• Proactively conduct outbound calls to generate new leads and convert sales opportunities with both prospective and existing customers
• Coordinate and manage technician service routes and schedules, ensuring jobs are effectively planned for the week ahead
• Deliver exceptional customer service on every inbound call, whether from clients or field technicians, to ensure prompt, high-quality support and outcomes
• Prepare accurate pricing and quotes for new products and services tailored to previous and existing customers
• Manage the full sales cycle efficiently and professionally to maximize customer satisfaction and repeat business
• Provide hands-on troubleshooting and ongoing customer support, resolving issues quickly and effectively
• Handle daily administrative tasks related to customer accounts with accuracy and attention to detail
• Respond promptly to customer enquiries via email with professionalism, clarity, and care

Benefits

A successful candidate will have

Right to live and work permanently in New Zealand is required for applicants.

Successful candidates must complete a pre-employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria.

About Rentokil Initial

Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius. As an international business services company, we employ over 57,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities.

We hold strong to our values of Service, Relationships and Teamwork. What truly sets us apart is our people. We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet, every day.

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