Full Time Sales Advisor (Commercial Bay, Auckland Nz)

OverviewAs the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.You'll have the opportunity to provide customers with high-level service at every turn.

From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience.

Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.Your role is essential in creating welcoming experiences that showcase the best of our brand.

With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire.

Together, in collaboration with your team, you'll create moments that matter.While previous experience in customer service and familiarity with fabrics are nice to have, they\'re not mandatory.QualificationsCustomer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectationsProactive; you use your initiative to provide customers with a memorable shopping experienceCurious; you seek opportunities to improve everyday processes and routines and take proactive action where neededYou listen to and show interest in others' ideas and opinionsYou're honest and genuine in your approachYou are interested in fashion and trendsYou are communicative, positive and open-minded You're willing to learn and adaptYou're collaborative, inclusive and supportive of othersAdditional InformationThis is a full-time position with a contract of 40 hours a week.

You will be based in Auckland, New Zealand.BenefitsWe're committed to supporting our employees with a range of attractive benefits and valuable development opportunities.

As a member of our team, you'll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online.

Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.

You can read more about our H&M Incentive Program here.

Additionally, you can also enjoy the following benefits : Uniform AllowanceAnnual LeaveBirthday LeaveMedical BenefitsInclusion & DiversityAt H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation.

We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences.

This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world.

That's why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.

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