Operational Risk Analyst

We're not just another workplace we're a team of like-minded people striving to make a realdifference to the lives of as many Kiwis as we can.

Trust is what makes us who we are.

We're passionate and committed to doing the right thing by caringfor each other, our customers and our communities.

We know you're brimming with potential and so arewe.

Let's continue our journey together.

We're seeking an Operational Risk Analyst to join AA Insurance's newly formed Enterprise & Operational Risk team.

In this role, you will independently monitor and challenge operational risk activities across the business, ensuring alignment with our risk appetite and New Zealand's regulatory requirements.

Your insights and assessments will support the continuous improvement of operational risk controls and help embed a strong risk culture throughout the organisation.

This role is ideal for an operational risk professional with solid experience in financial services or insurance who thrives on collaboration, problem-solving, and driving continuous improvement.

It's a fantastic opportunity for someone eager to deepen their expertise, build strong cross-functional relationships, and contribute to a second-line risk function that supports compliance, strengthens business resilience, and enables the first line risk teams to manage risks effectively.

As part of a broader uplift of our enterprise risk capability, you will join a brand-new team alongside two senior hires.

This is a rare opportunity to support the development of a modern, fit-for-purpose risk function from the ground up, contributing to our resilience and regulatory compliance in an ever-changing landscape.

What you\'ll be doing :

Independently assess and challenge operational risk management activities of business units against NZ regulatory requirements.

Conduct risk monitoring, independent reviews, thematic assessments, and control testing focused on operational risk effectiveness.

Support development and implementation of operational risk controls and mitigation strategies.

Assist in preparing risk reports and tracking Key Risk Indicators (KRIs) in compliance with NZ governance expectations.

Collaborate closely with the Enterprise & Operational Risk Manager and Specialist Risk Oversight Manager.

Participate in risk culture initiatives and continuous improvement aligned to NZ regulatory guidance.

Provide risk insights and advisory support to business units to enhance operational risk awareness and management.

What you\'ll bring with you :

3-5 years' operational risk or compliance experience within New Zealand's insurance or financial services industry.

Experience in risk assessments, control testing, and independent assurance activities.

Solid understanding of operational risk frameworks and NZ regulatory environment, including prudential and conduct risk expectations.

Strong analytical skills with attention to detail and ability to challenge constructively.

Excellent communication and relationship skills, able to work independently and within teams

Why you\'ll love working with us :

We have an inclusive and supportive environment and believe every voice matters.

We believe in investing in our people and creating an inclusive space that provides opportunities for all.

We take personal development seriously and we're committed to making our people's wellbeing a top priority, with benefits such as a $250 annual wellbeing allowance, and flexible working.

Our culture and care for our people can be seen in our outstanding engagement and tenure.

We believe the most important investment we can make is in you.

Here's a rare chance to join a brand-new Enterprise and Operational Risk team being built from scratch.

You'll work alongside talented, passionate people, helping shape how AA Insurance manages risk now and into the future.

Together, you'll lead projects that boost our resilience and keep us ahead of an ever-changing risk landscape.

At AA Insurance, we don't just manage risk we live our values and do what's right for our customers, our people, and our regulators.

If you want to make a real impact and grow your career in a purpose-driven organisation, we'd love to hear from you.

Being part of our team comes with good perks.

We offer a range ofbenefits with something for everyone :

5 additional days of domestic leave

Free life insurance

An annual paid volunteer day of your choice

Four weeks of paid parental partner leave

Parental leave bonus, that tops up the Government contribution to100% of your salary for 20 weeks

Access to our confidential employee support network

$250 annual wellbeing allowance

Three free confidential counselling sessions each year via Raise

We help your money go further :

Discounts on NZAA products including AA Home Response, AA Health,AA Life and AA Pet Insurance.

Free NZAA Membership

$1,500 bonus for successfully referring friends and family to workat AA Insurance

Up to 50% off AA Insurance products

Supplier and retail discounts at JB Hi-Fi, Noel Leeming, Bunnings,PB Tech and more

We value you :

Additional leave for long service

Milestone anniversary gift vouchers

Study leave and support options

Access to Udemy; our online learning portal

Annual share in success bonus and salary review

You are you :

Eligible employees can take a career break

Ability to purchase additional lifestyle leave

Hybrid working options to suit your needs

Diversity, Equity, Inclusion & Belonging

Looking after, supporting and protecting people is in our DNA, and thisstarts with our people.

We have an inclusive and supportive culture,full of people who are encouraged to bring their true self to work.

AAInsurance strives to create an internal community that is driven byacceptance, education, and celebration of the uniqueness of every personwho works here.

This includes providing the right support for all ouremployees, through initiatives such as our Gender Affirmation Policy,broader Diversity, Equity, Inclusion and Belonging (DEIB) strategy andour Employee Action Groups that promote inclusivity and respect.

Our Employee Action Groups are responsible for identifying initiativesto meet the needs of members of their groups.

Driving initiatives andchange, our variety of Employee Action Groups are welcome to allemployees and allies who support and advocate for initiatives from alldifferent roles, backgrounds and parts of Aotearoa.

As an organisation we've chosen to report on thepay gap at AA Insurance to help create fair outcomes for all employees.

Gender pay equityisabout ensuring people performing the same role are paid the same,regardless of gender, and that women and men performing different workof equal or comparable value are paid equitably.

Measuring andunderstanding our pay gap is an important step in taking action andachieving gender pay equity.

The rAAInbow EAG is a passionate group of individuals and allies lookingto create a leading LGBTTQIAP+ workplace and championing the community.

The Wahine EAG's purpose is to ensure women feel represented, heard andconfident to advocate for themselves and for change that positivelyinfluences their lives.

The Arawa Hokule'a EAG is driven by our passionate EAG members andallies at AA Insurance to help connect, educate and celebrate all thingsMaori and Pasifika, while ensuring our traditions and cultures aretreated respectfully and fairly.

The Neurodiversity EAG's purpose is to promote awareness andunderstanding, work towards equity and help our people to understand andnormalise differences in brain types and different ways of being.

Culture

We provide our people with a safe and supportive environment where everyone's voice matters.

We grow,nurture and promote a diverse and inclusive workforce to bring the best out of our people.

Our teamsare passionate and driven by the difference they can make to the lives of New Zealanders.

Our values

It's our vision to earn the trust of every New Zealander by protecting what matters most.

Our genuine values guide the way we act and go about doing things.

Every member of our team plays an important role to bring our purpose of caring, helping and getting things sorted for our customers.

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