Case Manager | Kaituitui - Wairoa

Join our team and be immersed in the culture of the East Coast, while making a real difference in our Hawkes Bay communities.

• Full-time, permanent position | Monday to Friday
• Start dates from : 5th January

This is real work that changes lives — including your own.

Case Managers are the face of public service at the frontline.

You'll work with New Zealanders navigating challenging life situations, such as employment changes, or financial stress, and help connect them to the right support at the right time.

You may also be working with housing transitions which includes social and emergency housing.

This is complex, high trust mahi.

You'll be making decisions that impact whanau and communities, balancing empathy and policy, speed and accuracy.

If you value people, process, and purpose, and can bring calm to complexity — this could be the role for you.

What you'll need to succeed | Ko to ahua

You'll put clients at the centre — listening deeply, responding with care, and helping people move forward in a way that works for them.

You'll bring a high level of personal integrity, initiative, and self-management.

You'll also need to be :

What you'll be part of :

In return, we'll give you :

Recruitment and Selection Details :

Position Description | He Whakaahuatanga Tunga :

A copy of the position description can be found here : Case Manager position description

How to Apply | Me pehea te tuku tono

Click 'Apply Now' to upload your current CV and complete the online application form.

You do not need to submit a cover letter.

Instead, you'll be asked to respond to two short questions as part of the application form (each with a

What skills and experiences will help you succeed?

How might you demonstrate this in your work as a Case Manager?

All applications must be made online.

If this is not possible or if you have any queries, please contact us at

Internal MSD Employees – please apply through your myHR portal at work.

This will ensure that your myHR employee profile is visible as internal candidate.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

Joining us

Joining MSD means being part of a whanau that celebrates the diversity each individual represents.

We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment.

We work together to make a difference for communities while doing the right thing with integrity.

We are a Treaty partner committed to strengthening relationships with Maori, Hapu, Iwi and communities to realise their own potential and aspirations.