Service Delivery Host - Wellington Cbd

OverviewLocation : Wellington CBD | Employer : Compass Group New Zealand (Rapport) | Employment Type : Full-timeDeliver excellence with every interactionCreate memorable guest experiences - Be the welcoming face of a premium corporate environment.Grow your hospitality career - Access NZQA qualifications, cross-training, and structured development pathways.Be recognised - Enjoy performance bonuses, awards, and a supportive team culture.ResponsibilitiesProvide warm, professional service to guests and clients, ensuring a memorable arrival and departure experience.Deliver food and beverage services, including event setup, espresso preparation, and responsible alcohol service.Maintain clean and tidy client spaces, including meeting rooms, dining areas, and kitchen zones.Liaise with team members and service providers to ensure smooth operations and a one-team approach.Respond to guest requests, troubleshoot basic IT issues, and manage client feedback with discretion and urgency.Strong customer service background with a passion for delivering premium experiences.Excellent communication skills and a confident, warm, and professional demeanour.Immaculate personal presentation and a proactive, can-do attitude.Organised, detail-oriented, and able to multitask in a dynamic environment.Computer literate (Microsoft Office, Outlook, booking systems) and willing to support across departments.Qualifications & SkillsExperience in customer service or hospitality with a passion for premium guest experiences.Strong communication skills and a professional demeanor.Ability to multitask, stay organised, and work across departments as needed.Proficiency with Microsoft Office, Outlook, and booking systems.NZ residency or valid NZ work visa (required).

BenefitsFair Pay Commitment : We ensure employees are paid at least the living wage and benchmark salaries to reflect market standards.Comprehensive Training & Development : Access to online learning programs and NZQA qualifications.Formal Career Paths : Formal career paths to help you achieve your professional goals.Rewards & Recognition : Star Awards, Service Awards, and annual performance bonuses.Health & Safety Focus : Commitment to a safe and healthy work environment.Corporate & Retail Discounts : Discounts on health insurance, gym memberships, and more.Diversity, Equity and Inclusion : We value differences and believe we are better together.About usNew Zealand's leading and largest food and support services provider across multiple industries.Sub-brands Eurest, Chartwells, Restaurant Associates, Medirest, ESS and Rapport.We specialise in turning ordinary acts of service into extraordinary moments for our clients.Our people bring brands to life and help great things happen.Core values : Respect, Growth, and Teamwork.Committed to reflecting the diversity of customers, suppliers, and colleagues; sustainability and inclusive environments are priorities.Successful candidates will be able to pass pre-employment checks satisfactorily.Applicants for this position should have NZ residency or a valid NZ work visa.Click Apply now to seize this opportunity.Sign up to join our talent community

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