Assistant Customs Officers - Auckland

Overview

We have an opportunity to join the New Zealand Customs Service | Te Mana Ārai o Aotearoa - in a frontline role where your work directly contributes to the safety, security, and integrity of our borders. Based at Auckland International Airport, our Assistant Customs Officers are the first line of defence, ensuring compliance with border laws and regulations whilst maintaining a professional and respectful presence.

This is a unique opportunity to begin a career in border protection and enforcement, in a fast-paced, high-stakes environment where your actions make a real difference.

What we offer

• We are committed to building a resilient, capable, and proudly serving workforce.
• At Customs | Te Mana Ārai, you’ll find a role where your work protects New Zealand / Aotearoa from risks and threats at the border.
• Comprehensive training, including Officer Safety Tactics (OST) and legal compliance procedures.
• Career progression pathways into enforcement, investigations, and specialist roles.
• Competitive remuneration : base salary of $55,614 + shift allowance of $13,237 per annum.
• Additional benefits : 20 days annual leave + 3 extra paid days over Christmas / New Year, discounted health insurance through Southern Cross, free flu vaccinations, full uniform including boots, and free parking.

About the role

As an Assistant Customs Officer, we will train you to :

This is a full-time, rostered role (6 days on, 3 days off), with shifts covering weekends, nights, and public holidays. The next intake begins March 2026.

About you

We;re Looking For People Who Are

Previous experience in a customer facing role, security, or enforcement is an advantage but not essential — we;ll provide the training you need.

Working for Customs

Mahi ki te Mana Ārai o Aotearoa

Requirements

To work for the New Zealand Customs Service | Te Mana Ārai o Aotearoa you must be able to meet the following requirements :

How to apply

If you meet the requirements above, we welcome your application so please apply online - we cannot accept applications via email - you must apply using the link provided.

Note - we will be holding assessment centres during 4-6 November 2025 in Manukau. If you are unable to attend an assessment centre, unfortunately we will not be able to progress your application at this time.

New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role.

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