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Assistant Manager - Cordis, Auckland

Langham Hospitality GroupAuckland, Auckland, New Zealand

30+ days ago

Job description

Overview

Join to apply for the Assistant Manager - Cordis, Auckland role at Langham Hospitality Group . This is a full-time position (40 hours per week) in the Front Office reception team, based in Cordis, Auckland by Langham Hospitality Group.

Positioned in Auckland's vibrant arts and culture district, Cordis, Auckland is an award-winning luxury hotel. You will contribute to delivering exceptional guest experiences and support the hotel’s growth. By joining our team, you’ll work in a welcoming culture with opportunities to develop your hospitality career.

Responsibilities

Work with the management team to develop, review and maintain Cordis service quality standards
Provide training to new Cordis colleagues
Encourage and motivate Guest Service Agents to achieve KPIs by leading by example and creating moments of WOW for our guests
Be the first point of contact for all situations that may arise and liaise with relevant departments, individuals and third parties
Promote revenue-generating opportunities by showing guests the best the hotel has to offer

Our Ideal Candidate

A minimum of 3 years of experience in a similar position or a level 4 qualification

Flexible availability – able to work morning and afternoon shifts across a 7-day rotating roster

Hold a General Manager’s license or be working toward one

Strong PMS skills are a must

Benefits

Free on-duty meals

Discounts on car-parking ($5 per day)

Career development

Discounted accommodation and F&B rates

Free stays at Langham Hotels across the globe

We are looking for a candidate who will contribute to a high-performing front office team and create positive guest experiences consistent with Langham’s standards.

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