Performance Director

As a Performance Director at Flight, you’ll lead the strategy and optimisation of digital customer experiences across SEO, CRO, paid media, and marketing automation. You’ll bring together the art and science of digital brand and performance, ensuring every digital interaction across the customer journey delivers measurable impact for clients and commercial value for the business.

You’ll act as both client advocate and team advocate, connecting what clients need with what our team delivers. You’ll lead workshops, shape engagement strategies, and guide teams and contractors to deliver high‑performing, data‑informed outcomes that move the needle. Your role is to know what “great” looks like in the performance space, stay ahead of trends, and continuously improve how Flight delivers measurable digital success.

Key Responsibilities

• Lead Flight’s performance practice, spanning SEO, CRO, paid advertising, analytics, and marketing automation.
• Define the performance vision for client accounts, connecting brand, content, and customer experience with measurable digital outcomes.
• Guide teams to create and execute strategies that drive conversion, efficiency, and ROI across all touchpoints.

Client Advocacy and Engagement

Team and Partner Collaboration

Optimisation and Continuous Improvement

Commercial Oversight

Thought Leadership and Innovation

What It Takes to Be Successful

Culture and Values

You’ll thrive in a fast, collaborative environment that values curiosity, partnership, and results. You love connecting the dots between technology, creativity, and data, and believe that great performance work is as much about people as it is about platforms. Success in this role means clients feel supported and informed, teams are clear and motivated, and every campaign, workflow, and journey delivers measurable progress for both Flight and our clients.

How this role lives and breathes our values

You lead with empathy and integrity, creating a supportive environment for clients, colleagues, and partners. You make sure people feel valued, heard, and respected in every interaction.

You bring teams together across disciplines, connecting client goals with internal capability. You create clarity, foster alignment, and celebrate shared success.

You approach your work with intent and drive, setting high standards and pursuing meaningful results. You constantly seek better ways to deliver performance that creates long‑term value.

Kaitiakitanga – Responsibility and Stewardship : you take ownership of outcomes, act with integrity, and make decisions that protect both our clients and our craft. You ensure that every engagement leaves a positive, lasting impact.

Seniority level : Director

Employment type : Full‑time

Job function : Research, Analyst, and Information Technology

Industries : Technology, Information and Internet

#J-18808-Ljbffr