Pacific Health Clinical Service Director - Hawkes Bay

Talofa lava, Malo e lelei, Taloha ni, Kia Orana, Fakaalofa lahi atu, Ni sa bula Vinaka, Talofa, Mauri ora

• Permanent, Full-Time
• Based in the Hawkes Bay Region

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.

We provide essential hospital, specialist, and community health services across 80+ locations from large urban centres to rural towns and remote communities.

Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

As the Pacific Health Clinical Service Director, you will lead the delivery of the Pacific model of care within hospital and specialist services and establish and strengthen a multidisciplinary Pacific team within the hospital, providing vital support for Pacific patients and their families.

As a senior leader, you will drive quality improvement, collaborate with key stakeholders, and oversee cultural competency training to enhance healthcare outcomes.

You will play a key role in delivering the Pacific Health Plan, supporting workforce development, and implementing patient-informed quality improvement programmes.

This role is located in the Hawkes Bay Region and requires the successful candidate to be living in that region to support the requirements of the role.

About the Team / Service / Location

This role is part of the Pacific Health Operations & H&SS Improvement team at Health New Zealand, supporting efforts to enhance healthcare access and outcomes for Pacific communities in the Hawkes Bay region.

Focused on operational excellence and service improvement, the team works closely with stakeholders to drive faster access to hospital care and treatment, foster culturally responsive healthcare, and implement innovative solutions that meet the needs of Pacific patients and their families.

Reporting to the Head of Operations Pacific & H&SS Improvement, this position plays a vital role in ensuring health services are effective, inclusive, and aligned with the organisation's vision for equitable care.

Join a team dedicated to making a real difference in Pacific health.

About you

You have a strong understanding of Pacific health needs, service requirements, and funding processes, ensuring effective service planning and quality improvement.

With experience in managing health initiatives / programmes, developing high performing teams and a major contributor to planning and strategy, you bring strategic insight and the ability to drive meaningful change.

Your excellent networking skills, diplomacy, and sensitivity allow you to build trusted relationships across sectors, while your well-developed communication and interpersonal abilities support collaboration and impact.

A skilled change leader, you navigate challenges with confidence, being data-led to influence decision making and achieve sustainable health outcomes for Pacific communities.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.

We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click "apply now." All applications must be submitted through our online careers' portal by Sunday, 19 October

If you have any questions about the role, please contact Anesha Pillay at

Whilst Health New Zealand is undergoing change affected employees will be given preference and priority for this position.