Senior Systems Analyst - Ops & support (Engeneering & ops)

We are hiring a senior systems analyst to maintain and enhance Operations efficiency, production support and enhancements for Datawarehouse / Datamart projects.

Role & Responsibilities

Manage and prioritize user queries and production issues for existing applications in Engineering and Operations

Track and resolve production support incidents

Attend user meetings to document and analyze change request requirements or conduct regular workgroup meetings with stakeholders

Perform data profiling and mapping to define data requirements for new projects or change requests

Provide support for production reports, dashboards, and metadata

Collaborate with vendors and developers to design, configure, and test enhancements per Synapxe project methodologies

Translate user requirements into analytics, reporting needs, and ETL rules for new data mart applications and enhancements

Identify and document business attributes and metrics by analyzing existing data and reporting requirements

Conduct technical data mapping for potential data warehouse sources

Execute testing phases (system integration testing, user acceptance testing) before implementation

Provide 24 / 7 primary application maintenance support

Assist the Project Manager in assessing technical feasibility for cost evaluations

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field

At least 4 years of experience in the IT industry, including :

Development, implementation, and maintenance of IT systems, preferably in Data Warehousing, ETL rules, data modeling, and BI applications

Operations support and business analysis experience

Strong MS-SQL and Oracle Database scripting

Experience in diagnosing, troubleshooting, and performing root cause analysis

Ability to diagnose and troubleshoot problems with BI reports and ETL processes

Experience with AWS, Data Lake, Databricks, and the healthcare domain is a plus

Able to work independently and as an effective team player with a strong desire to deliver results

Adaptable, meticulous, and possess strong analytical skills

Good communication skills (both written and spoken)

Strong team player

Apply Now

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