Senior System Engineer

OverviewStep into a vital role at Auckland South Correctional Facility as a Senior System Engineer.

You'll be responsible for the smooth operation of critical IT and operational technology systems, ensuring security, compliance, and system reliability.

This role will see you working with internal teams, vendors, and government partners to support key prison technologies and infrastructure.ResponsibilitiesMaintaining secure and resilient IT infrastructure across the facilitySupporting mission-critical systems including inmate management and communicationsLeading incident response and resolving complex technical issuesPlanning and delivering infrastructure projects and system upgradesImplementing cybersecurity measures and ensuring complianceCollaborating with stakeholders to align tech solutions with operational needsQualificationsA degree in Computer Science or similar, with relevant certifications (e.g. MCSE, AWS, Cisco)At least 10 years' experience in systems engineering and infrastructure supportProven expertise in server, network, storage, and virtualisation technologiesExperience with cybersecurity frameworks, identity / access management, and disaster recoveryStrong communication skills and a proactive, solution-focused approachExperience with scripting / automation tools like PowerShell, Python or AnsibleBenefitsAccess to wellbeing and mental health support for you and your family via SonderOngoing career development and certification supportOngoing training and professional development (e.g., Microsoft, Cisco, VMware, ITIL certifications)Inclusive and supportive team cultureFree onsite parkingImpactful work in a secure correctional environmentAbout SercoSerco is a place where you can grow.

Join a team of 10,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.Equality, Diversity and InclusionWe seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.

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