Food And Beverage Supervisor

Job Description - Food and Beverage Supervisor (HOT0C1V2)

Job Description

Food and Beverage Supervisor

Job Number : HOT0C1V2

Work Locations

Hilton Queenstown Hotel Kawarau Village 79 Peninsula Rd Queenstown

Working for Hilton

Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views.

Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.

Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties.

Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties.

Hilton has a portfolio of 18 world-class global brands, over

• properties in 119 countries and territories and an award-winning customer loyalty program, Hilton Honors.

And, our amazing Team Members are at the heart of it all!

What will I be doing?

In your new role as Food and Beverage Supervisor, you will oversee F&B operations and be responsible for engaging with our guests, supervising and supporting your team with daily activities.

You will ensure brand service standards are met to the highest quality to ensure our guest's experience meets their expectations of the Hilton Brand.

Reporting to the Restaurant Manager, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment.

Specifically, you will perform the following tasks to the highest standards :

Lead and support daily Food and Beverage operation

Lead and motivate the team, ensuring that brand standards are met and guest expectations are exceeded

Train and develop team members, ensuring they maintain a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities

Provide a-la-carte and / or buffet style service in line with the Hilton Brand Service Standards

Understand menu content, any menu changes, and promotional activities

What are we looking for?

In your new role, you will be working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

Experience in a Food and Beverage Supervisory role, preferable within a 5 star hotel environment

Experience leading and motivating team members

Commitment to delivering a luxury dining experience

Demonstrated ability to resolve problems and conflict, and work efficiently under pressure

Strong interpersonal skills

Well-presented, organised and calm personality

Knowledge of food & wine pairing an advantage

A degree or diploma in Hospitality, Hotel Management an advantage

Thrive at Hilton

Thrive at Hilton is our Team Member Value Proposition.

It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member's professional needs.

As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

See how this innovative program could help you achieve your personal dreams :

Workplace flexibility (work life balance)

Professional leadership development framework

Worldwide career opportunities

Access to Hilton University and over

Free events and activities

Discounted gym membership

Free staff meal and daily dry-cleaned uniform

Discounted accommodation and food & beverage rates globally

Diverse by nature and inclusive by choice

Support to participate in a variety of local volunteer activities

Fast track to Hilton Honors Silver status

When you pursue a career at Hilton, you are part of a unique global enterprise characterised by the closeness of its Team Members.

Wherever you are in the world, you share a special connection and sense of community that makes #TeamHilton a great place to be your best.

Get insights into work at Hilton, and see what our Team Members have been up to by searching @hiltoncareers on Facebook, LinkedIn and Instagram.

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