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Senior Business Analyst

Senior Business Analyst

Tata Consultancy ServicesAuckland, Auckland, New Zealand
13 hours ago
Job description

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today

Key Responsibilities

Leadership & Capability Uplift

  • Lead, mentor, and coach a team of Business Analysts, fostering strong analytical capability and consistency across the chapter.
  • Provide guidance, feedback, and thought leadership to uplift BA maturity and best practices.
  • Drive a culture of continuous improvement and knowledge sharing.

Business Analysis & Delivery

  • Lead end-to-end analysis across complex programmes, leveraging strong value-based, contextual, and stakeholder-driven insights.
  • Collaborate with cross-functional teams to translate business needs into clear requirements, solution options, and delivery pathways.
  • Facilitate the breakdown of large change initiatives into well-defined, deliverable outcomes aligned with business value.
  • Support teams in building shared understanding of value drivers, constraints, risks, and impacts across people, process, data, and technology.
  • Contribute proactively to delivery success through robust analysis, problem-solving, and alignment with organisational goals.
  • Stakeholder Engagement

  • Build and maintain strong relationships with business, technology, and leadership stakeholders.
  • Influence decision-making through clear communication, structured thinking, and strategic insight.
  • Act as a trusted advisor to senior stakeholders, ensuring clarity, alignment, and a strong focus on value.
  • Practice Leadership

  • Champion business analysis standards, frameworks, and quality assurance across the organisation.
  • Support continuous development of BA tools, templates, and playbooks.
  • Embed Agile and modern delivery practices within teams.
  • Experience & Expertise

  • Extensive experience as a Business Analyst in complex commercial environments.
  • Proven experience leading and coaching BA teams, enabling capability uplift and delivery excellence.
  • Demonstrated success delivering outcomes across both Agile and traditional / waterfall delivery models.
  • Strong analytical, critical-thinking, and problem-solving skills with the ability to operate at both strategic and detailed levels.
  • Skills & Attributes

  • Excellent stakeholder engagement, communication, facilitation, and influencing skills.
  • Ability to simplify complexity, connect the dots, and drive clarity in ambiguous or evolving environments.
  • Proven ability to navigate cross-functional teams and drive alignment toward shared outcomes.
  • Qualifications

  • A relevant tertiary qualification (Business, Technology, or related discipline).
  • Agile certification SAFe, ICAgile, or similar) preferred.
  • #J-18808-Ljbffr

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