Dairy Success Manager

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Will you help to improve dairies across New Zealand using CowManager?

Help dairy farmers thrive with CowManager?

Our revolutionary monitoring system is being used by dairymen in over 40 countries.

CowManager has big ambitions and is expanding in New Zealand.As our Dairy Success Manager in the Taranaki region, you play a vital role in maximizing the value our customers get from their systems.

You will provide support, proactive monitoring, and ongoing training, ensuring farmers benefit from our technology every day.The JobBased in the Taranaki Region, your responsibilities will include : Technical support : First point of contact for customer inquiries via phone and email.System monitoring : Daily checks of active CowManager systems; identify and escalate issues (bugs, incidents, performance concerns) to the Dutch support team.Training and coaching : Provide on-site and remote training (via TeamViewer) to farmers to optimize system use and support long-term adoption.Interface support : Assist with hardware installations and data integrations with herd management systems.Relationship building : Maintain strong communication with farmers, dealers, and the NZ sales team.Feedback collection : Gather input from the field and relay to CowManager product and support teams for continuous improvement.After Sales training to help dairy farmers experience the full value of CowManager and gain the maximum benefits from the system.You will work closely together with the dealer team / sales reps in NZ and the CowManager Support team in the Netherlands.About CowManagerCowManager is an innovative and international company in the agricultural sector.

We give our employees the chance to fulfill their (professional) ambitions.

As inventors of the very first ear sensor technology for dairy cattle, we work shoulder-to-shoulder with our coworkers and customers, driven by big data and passionate about cow welfare.The SkillsTo be successful in this role, you will need : Strong affinity with the dairy industry; basic knowledge of cow fertility, health, and nutrition.Hands-on experience with dairy cows is an advantage.Strong IT affinity; familiarity with computer networks and common software tools.Analytical, solution-oriented, and structured.Customer-oriented with excellent communication and empathy.Independent and proactive with strong organizational skills.Willingness to travel throughout the Taranaki region.The BenefitsIn return for your skills and experience, you will receive : A chance to engage deeply with dairy farmers and assist them in improving their herd's health, fertility, nutrition performance as well as their financial performanceWorking on long-term relationships with dairy producers throughout NZA family culture with an informal and personal atmosphereAn inspiring work environment with a dedicated teamIndependence and high level of responsibilityA competitive salary plus benefitsCowManager is an equal opportunities employer and welcomes applications from all qualified candidates.

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