General Manager - Monica's Eatery

About Us

Monica's Eatery is situated in the vibrant West End Precinct adjacent to the world-famous Len Lye Centre and Govett Brewster Art Gallery. Monica's is a busy day time cafe that enjoys a sunny architecturally designed space along with a creative menu supporting local growers and small businesses alike.

The Role

We’re seeking a passionate and experienced General Manager to lead our team at Monica’s Eatery. In this role, you’ll inspire and guide a dedicated crew, ensuring every guest enjoys an exceptional dining experience. You’ll be responsible for overseeing daily operations, upholding the highest standards of service, and fostering a culture of growth and excellence in a fast-paced, high-energy environment.

A Day in the Life :

• Lead the day-to-day operations of our busy café, ensuring smooth service and guest satisfaction.
• Motivate and inspire your team, driving performance through leading by example.
• Develop staff and ensure they deliver exceptional guest engagement and product knowledge.
• Manage stock, including purchasing, pricing, and inventory control.
• Maintain financial and transactional records to ensure the venue runs efficiently.
• Ensure compliance with all safety and company policies as well as liquor license regulations.
• Collaborate with the Head Chef to help create menus that wow our guests.
• Hire, train, and manage Front of House (FOH) and Back of House (BOH) teams.
• Engage with guests, gathering feedback to continuously improve the dining experience.

What We’re Looking For

The Perks

Ready to Join Us?

If you’re looking for a role where you can make a real impact, have fun, and work with a great team, apply now! You’ll have the option to upload your CV and Cover Letter.

Apply now for this role or get more information by contacting Annalese Sharrock.

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