Assistant Manager - Project Management (National Billing System)

Assistant Manager - Project Management (National Billing System)

The Project Analyst is responsible for driving the successful delivery of minor project(s) or enhancement(s) to meet the end users' business objectives. He / She ensures the project is well planned, on-track, resolves issues immediately and mitigates any potential risks early to avoid project failure. He / She works in collaboration and co-ordinates with business users, internal and external teams to ensure project is successfully completed within budget & scope, on time and with quality. He / She works under supervision, and provides regular progress update to key stakeholders and management, and escalate issues for resolution in a timely manner. He / She also participates in annual workplanning and assists in estimation of budget for new demands.

He / she possess competent project management skills to develop and manage project plans, timelines, scope, budgets, resources, deliverables, and perform issue management and risk management, in a structured and methodological approach. He / She is a keen learner, a good communicator and a strong team player. He / She is adaptable to change in an agile and volatile environment while taking ownership and deliver works with integrity.

Role & Responsibilities

Project Management Planning

Plan and perform the required procurement activities, including seeking approval of project scope and funding from the respective approving authority

Lead or support the project team( including users, external teams and vendors) in driving the project to meet its objectives

Lead or support the project team in implementing the project with quality, in accordance to the agreed scope, budget and timeline

Develop and maintain the Project Management Plan which includes the project scope, project objectives, assumptions, critical success factors, project governance structure, contract / vendor management, high level project schedule, deliverables, budget, risks, communication plan, issue management etc.

Perform timely update to stakeholders on project progress, issues, risks, resources and budgets.

Perform timely update to project documentation, conduct project closure and handover to Service Operation for maintenance support

Track and monitor the project financial health, including budget utilization and cashflow

Oversee and manage the development of detailed requirements and deliverables as agreed within the scope of the project

Manage and track issues / arising from scope creep or missing scope

Implement a change control procedure on requirements and perform impact assessment to budget, resource & schedule when there is change of scope

Ensure any change in scope is well documented and impact assessment is approved by the user workgroup / project steering commitee / project sponsor prior to implementation

Requirements

Project Time Management

Develop the detailed project activities and schedule, identify dependencies and critical path

Drive and monitor the project activities, schedule and deadlines to ensure timely delivery

Manage any slippage in project activities & schedule, manage interdependent activities and adjust schedules to ensure the overall project objectives and deadlines can be met

Manage interdependent activities and slippages in the project schedule, and adjust schedule(s) to preserve overall project objectives and deadlines

Project Quality & Test Management

Plan and deliver the project in accordance to the processes, procedures and responsibilities under the Quality Management System for Project Management Methodology

Ensure all the deliverables and testing meet the agreed requirements through the use of a Requirement Traceability Matrix

Ensure all the deliverables comply with policy stated in the HealthTech Instruction Manual , for example, the Security and Data Management Policy

Ensure deliverables are reviewed to minimise rework and prevent system failures, including development of mechanism to prevent problem recurrences

Implement a comprehensive testing plan and adopt the best practices for testing referencing the Test Competency Framework

Oversee and manage the end to end testing process, including any testing deliverables from vendors or internal teams, as well as support users in User Acceptance Testing

Identify the risk and evaluate the impact of project risk during project planning stage and put in place a mitigation plan

Ensure mitigation is in place to contain or minimise the risk impact

Monitor and manage new risks & issues throughout the project implementation life cycle

Report any new risk, issues and progress of mitigation / action to the user workgroup / project steering committee / project sponsor

Escalate new risk & issue , where necessary, for project steering committee / project sponsor for attention and resolution

Project Stakeholder Management

Identify the stakeholders involved in the projects with clarity of every project members' roles and responsibility

Implement communication plan to ensure all stakeholders are aligned on project objectives, scope and timeline

Manage stakeholders' expectation and build a trusted relationship

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