Vendor Operations - Cloud

Overview

Vendor Operations is responsible for the operational and analytical aspects of our strategic Cloud vendors primarily in the APAC region.

You will be a key contributor in supporting the delivery of operational, analytical and administrative tasks for the Cloud team.

Responsibilities

Reseller enablement and concierge services

Customer inquiries

Internal and external administration and communication of programs and updates

Assist with application enhancement and User Acceptance Testing and stakeholder communication

Cloud license renewal and contract renewal management as required by each Vendor's Cloud Service

Qualifications

This is a varied role with many tasks that change day to day, you will need to be adaptable to change, highly organised and have strong interpersonal skills.

MS Office – advanced level with Excel

Understanding of CRM management tools

Experience in either in an operations or product management role

Experience in channel engagement is an advantage

Good administrative skills with attention to detail and follow-up

Ability to maintain confidentiality and deal with sensitive information appropriately

Working independently and under minimal supervision

Proactive in seeking resources and information where required

About Us

Join a certified great place to work.

At Westcon, you will join an award winning team and have the opportunity to be part of a close knit environment where everyone's contributions are valued and recognised.

We are a dynamic and professional team who value our staff and invest in their growth.

Our company values are Ambition, Integrity, Partnership and Accountability and our culture is supportive and inclusive.

We offer ongoing learning opportunities, career development and a range of health and wellbeing benefits.

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