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Warehouse Assistant - Inwards + Outwards

Warehouse Assistant - Inwards + Outwards

New Zealand CricketAuckland, Auckland, New Zealand
11 days ago
Job description

Warehouse Assistant - Inwards + Outwards

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Overview

ROLE SUMMARY :

We are Petdirect, a one-stop shop for all your pet needs — both online and in-store. Our vision is to lead the pack in making it easier for Kiwi pet parents to provide the best life for their pets. Proudly NZ-owned and operated, we’re a passionate team of PetSters dedicated to helping pets and their people live happier lives.

Our Auckland warehouse team plays a critical role in making this happen. As a Warehouse Assistant , you’ll work across both our Inwards and Outwards teams, supporting the full flow of stock through our operation. From receiving and checking deliveries to picking, packing, and dispatching customer orders, your role is all about accuracy, efficiency, and teamwork.

This is a full-time permanent role based at our Avondale warehouse, working 40 hours per week on a set roster (Monday to Friday or Sunday to Thursday). You may also be asked to support other warehouse functions when required, reflecting the dynamic nature of our business.

A full driver’s licence and a current OSH forklift licence are required for this role.

Key Responsibilities

At Petdirect, attitude is everything. We’re values-driven and look for PetSters who do the right thing, treat others with respect, and go the extra mile. The extra 1% makes the biggest difference.

Inwards Goods (Receiving & Stock Management) :

  • Safely unload deliveries using manual handling techniques and forklifts.
  • Accurately check incoming stock against purchase orders, raising discrepancies where required.
  • Receipt stock into the warehouse management system promptly and accurately.
  • Label goods correctly and store in the right locations, following FIFO / FEFO principles.
  • Support stock control through stocktakes and cycle counts.

Outwards (Pick, Pack & Dispatch) :

  • Accurately pick and pack customer orders with speed, accuracy, and care.
  • Use RF scanners to ensure order accuracy and efficient stock movement.
  • Follow packing guidelines to ensure products are sent in excellent condition.
  • Prepare and dispatch orders ready for courier or freight collection.
  • Meet daily productivity and accuracy targets.
  • General Warehouse & Team Contribution :

  • Assist with replenishment, stock handling, and cross-team tasks when required.
  • Operate forklifts and reach trucks safely (with OSH & F endorsement).
  • Follow all health and safety policies and procedures, including correct use of PPE.
  • Maintain clean, tidy, and safe workspaces.
  • Work collaboratively with all warehouse teams to deliver great outcomes for our customers.
  • Skills and Experience Required

    Mandatory Requirements :

  • Proven experience in warehouse or logistics operations (inwards and / or outwards).
  • RF scanning experience is essential.
  • Current Forklift Operator Certificate (OSH).
  • F Endorsement (for operating forklifts on public roads / crossings).
  • Full NZ Driver’s Licence.
  • Ability to safely lift up to 25kgs repeatedly.
  • Experience & Skills :

  • Strong attention to detail and commitment to accuracy.
  • Reliable, punctual, and committed to shifts.
  • Flexible and adaptable in a fast-paced, changing environment.
  • Positive team player with good communication skills.
  • Strong work ethic, initiative, and willingness to roll up your sleeves.
  • Our Standards

  • Seek 1%ers : Always look for small ways to improve and do things better.
  • Act with Purpose : Be intentional in actions, keeping the customer at the centre.
  • Be Collaborative : Work as one team – respectfully and openly.
  • Take Responsibility : Own your work and outcomes with accountability.
  • Get it Right : Deliver quality and accuracy in everything you do.
  • Benefits

  • A generous staff discount to spoil your pets.
  • Growth and training opportunities within our warehouse team.
  • All-day snacks, shared morning teas, and team lunches.
  • A supportive, fun, and people-focused work culture.
  • About Petdirect

    We are a team of pet enthusiasts dedicated to making life easier for pet parents. Our journey started as an online-only business, but we have now expanded into brick-and-mortar retail, with our first three stores now open and ambitious plans to grow our physical presence across New Zealand.

    We pride ourselves on offering exceptional service, high-quality products, and expert advice to help Kiwi pet parents make the best choices for their furry family members. As we expand, our commitment remains the same : to be a trusted partner for pet lovers across the country.

    Join us as we continue to build a market-leading e-commerce and retail experience for pet parents in New Zealand.

    petdirect.co.nz

    #J-18808-Ljbffr

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