Digital Business Analyst

We're not just another workplace we're a bunch of genuine people trying to make a real difference to the lives of as many Kiwis as we can.

We're committed to looking after our customers, our people, our communities, and the environment.

In fact, our mission, is to earn the trust of every New Zealander by protecting what matters most, and that includes you.

What You'll Be Doing

Due to change within the team, we have a great role for a Digital Business Analyst, reporting into the Digital Delivery Lead, where you will bring your proven experience and play a key role in the delivery of our digital initiatives.

Be prepared to think on your feet and offer your expertise to build a road map.

You will get involved with exciting initiatives for our company and your day to day will be filled with :

Requirements elicitation and analysis

Working in both business and technical domains to draw requirements and potential solutions

Creating succinct and well-rounded user stories

Providing digital SME expertise to digital change programs, digital projects, and other significant digital transformations

Evaluating competitor self-service channels and digital platforms

Providing insights and recommendations to continuously improve digital platform

Building strong relationships through engagement with customers, colleagues and other key stakeholders

Utilise Lean and Agile methodologies in your work

A Bit About You

Your exceptional interpersonal and communication skills will allow you to engage with stakeholders of all levels to align their requirements.

Excellent attention to detail, time management skills, and your inquisitive nature will be key as you undertake digital requirements research, investigation, analysis and supporting solution design and development.

You Will Bring

3 years proven experience in roles requiring business analysis or stakeholder management

Project experience in a BA or SME capacity

Ability to work autonomously

Tolerance with navigating change and decision making

An analytical mind and a keen eye for detail

Ability to challenge the status quo

Experience with process analysis and improvement

Web development space desirable

Experience in finance services sector is desirable

A desire to be a digital platform or self-service guru for AAI

Why you'll love working with us :

Our culture and care for our people can be seen in our outstanding engagement and tenure.

We believe the most important investment we can make is in you.

We have an inclusive and supportive environment and believe every voice matters.

We believe in investing in our people and creating an inclusive space that provides opportunities for all.

We embrace rewarding our people fairly and competitively through annual salary reviews and recognising high performance through our incentive scheme

We're committed to making our peoples' wellbeing a top priority, with benefits such as a $250 annual wellbeing allowance, discounts at Les Mills, Bay Audiology and Lumino the Dentists plus volunteer leave

We offer great discounts on our products and retail partners, like up to 50% off our car, home, and contents insurance, free NZAA membership, as well as a generous $1,500 refer-a-friend bonus

We invest in our people; we have an online learning portal, study leave and career break options, celebration of service, loyalty, and recognition programs

Do you think you have the passion, collaboration, imagination, and values that match our own?

Apply & upload your resume today.

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