Motel Manager role available for someone who loves providing exceptional customer service and is able to manage tasks efficiently!
Main Role : -
- To operate, maintain and promote the accommodation property to the same standards as set by the business owners.
- To operate the accommodation property professionally.
- To foster a good relationship with all guests, staff, and suppliers.
- To ensure all statutory obligations are adhered to and met.
The tasks required are as detailed, but not limited to, those outlined below :
Guiding and overseeing reservation, reception, room service, and housekeeping activitiesOrganising staff rosters / workloads and monitoring staff work performance.Oversee our Travel Desk : providing guests with local tourism information, arranging tour activities and transportation.Observing laws and regulations to ensure compliance.Assisting with the administration and management of Tour groups, group bookings, corporate guests, and companiesEnsure customer service standards are maintained.Planning, organizing, and supervising functions and conference activities.Proactively seeking corporate clients and conferences and marketing the establishmentBuying and maintaining stock levels at acceptable standardsEnsure and review business financial activities by the accounting procedure.Co-ordinate with external parties such as suppliers, catering companies, travel, and tourism agencies, etc.Observing laws and regulations to ensure compliance.Carry out regular inspections to ensure the property and gardens are maintained to the highest standard.Liaise with security companies to keep a regular check on the security of property and guests.Ensuring compliance with occupational health and safety regulationsThe Candidate applying must be a New Zealand Citizen / Resident or have valid work rights.
Candidate must have two years of relevant experience OR a minimum level 5 qualification.
Go ahead an apply now to express your interest in the role! We look forward to hearing from you!