Duty Manager

Duty Manager

Location : Pleasant Point, New Zealand

Position : Full-time (Minimum 30 hours per week)

Pay range : $24.00 – $30.00 per hour (depending on experience and qualifications)

About the Employer

Singh Trading 2016 Limited operates a busy and well-established liquor store in Pleasant Point . The business is committed to providing excellent customer service and maintaining responsible sales of alcohol in compliance with New Zealand licensing laws.

About the Role

We are seeking a reliable and motivated Duty Manager to join our client’s team. The successful applicant will be responsible for the day-to-day operations of the liquor store, ensuring efficient service, compliance with regulations, and a safe, friendly environment for both customers and staff.

Key Responsibilities

• Ensure customers receive prompt service and high-quality products.
• Provide professional and courteous responses to customer inquiries and complaints.
• Supervise and train staff to maintain high standards of service and product knowledge.
• Plan and prepare work schedules, assigning duties to team members.
• Manage staff performance, including interviewing, hiring, training, and evaluating.
• Ensure all alcohol sales comply with licensing laws and store policies.
• Maintain accurate stock control through inventory checks and reordering of products.
• Oversee pricing, product display, and promotional activities.
• Handle returned goods appropriately and maintain store cleanliness.
• Enforce health, safety, and security standards within the store.
• Open and close the store as required and manage cash handling procedures.

Requirements