Talent.com
This job offer is not available in your country.
Customer Support Executive Position - English, Asia-Pacific

Customer Support Executive Position - English, Asia-Pacific

LiveAboard.com BVWorkFromHome, Manawatū-Whanganui, New Zealand
4 hours ago
Job description

Overview

As a member of our Customer Support team, you play a pivotal role in our organisation by providing exceptional support to customers and preparing guests for their upcoming adventure. You will assist guests in planning and organising their trip, liaising between our guests and partners, and delivering an outstanding experience that drives guest and partner satisfaction.

Key Responsibilities

  • Assist guests in their journey to find, book and plan their perfect trip, offering expert guidance and recommendations based on their needs.
  • Act as a liaison between our guests and partners, ensuring seamless communication between both parties.
  • Provide important information to guests and partners, addressing inquiries, resolving issues, and ensuring a positive experience throughout the support process.
  • Utilise problem-solving skills to address complex customer inquiries and provide effective resolutions to complaints.
  • Demonstrate attention to detail to ensure accuracy in all aspects of the order process.
  • Ability to work independently as a remote team member, and collaborate within your team to meet and exceed performance targets.
  • Cultivate strong relationships with guests and partners, fostering trust and loyalty.

How to apply

If you are a customer-focused, detail-oriented individual with a commitment to delivering outstanding service, we invite you to apply for this exciting opportunity. To submit your interest, please submit your CV and cover letter below, letting us know why you want to work for LiveAboard.com, and why you would make a good candidate for this position. Applications without a cover letter will be rejected.

Qualifications

  • Previous experience in customer service is a must.
  • An understanding of scuba diving-related products and services is extremely desirable.
  • Fluent in English with clear and professional verbal and written communication skills.
  • Proven analytical and problem-solving abilities.
  • Exceptional attention to detail.
  • Ability to work effectively both independently and as part of a team.
  • Strong interpersonal skills, with a focus on building positive relationships.
  • Positive attitude and a commitment to delivering exceptional service.
  • Flexibility to work weekends and adapt to a dynamic work environment.
  • Requirements

  • Based in APAC (Asia-Pacific) time-zone for scheduling purposes; not based in Amsterdam – please do not apply if you live in Amsterdam, Netherlands or outside the required time zones.
  • Experience in remote and fully independent working.
  • Experience in the travel industry is desirable.
  • Having a diving certificate is a big plus.
  • #J-18808-Ljbffr

    Create a job alert for this search

    Customer Support • WorkFromHome, Manawatū-Whanganui, New Zealand

    Related jobs
    • Promoted
    Remarkable AI Expert

    Remarkable AI Expert

    Remarkable AIWorkFromHome, Manawatū-Whanganui, New Zealand
    Become a Customer Support Expert for brands you love.Chatdesk (DBA Remarkable AI) Experts are freelance customer support agents who help companies provide the best support for their customers throu...Show moreLast updated: 11 days ago
    • Promoted
    • New!
    Engineering Specialist | Upto $75 / hr Remote

    Engineering Specialist | Upto $75 / hr Remote

    Crossing HurdlesWorkFromHome, Manawatū-Whanganui, New Zealand
    Engineering Specialist | Upto $75 / hr Remote.Crossing Hurdles is a recruitment firm that refers top candidates to partners working with the world’s leading AI research labs to help build and train c...Show moreLast updated: 4 hours ago
    • Promoted
    Software Engineer - AI Avatar Project

    Software Engineer - AI Avatar Project

    TwineWorkFromHome, Manawatū-Whanganui, New Zealand
    This role involves developing an AI avatar feature for a news website, focusing on enhancing user engagement and interactivity. The AI avatar will greet users, read headlines, and offer to search fo...Show moreLast updated: 3 days ago
    • Promoted
    Executive Recruitment Partner

    Executive Recruitment Partner

    HaldrenWorkFromHome, Manawatū-Whanganui, New Zealand
    Be among the first 25 applicants.Are you an experienced recruitment professional ready to take control of your career while backed by a global brand? Keller Haldren is seeking an ambitious, indepen...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Interim Executive Director, Fixed-Term Contract

    Interim Executive Director, Fixed-Term Contract

    NZ Food Waste Champions 12.3 TrustWorkFromHome, Manawatū-Whanganui, New Zealand
    Trust (Food Waste Champions) and Kai Commitment is a charitable trust with a clear vision; He taonga te kai, a future where food is valued, and not wasted. Through advocacy, education, and partnersh...Show moreLast updated: 4 hours ago
    • Promoted
    • New!
    Customer Care Associate

    Customer Care Associate

    remoteWorkFromHome, Manawatū-Whanganui, New Zealand
    Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease.We make it possible for businesses of all sizes to recruit, pay, and manage internatio...Show moreLast updated: 4 hours ago
    • Promoted
    • New!
    CEO

    CEO

    danehartWorkFromHome, Manawatū-Whanganui, New Zealand
    Engineers Without Borders New Zealand (EWBNZ) is a not-for-profit organisation with a vision for a world where everyone is able to live a life of opportunity, free from poverty in all its forms.EWB...Show moreLast updated: 4 hours ago
    • Promoted
    Real Estate Agent |(Manawatu)

    Real Estate Agent |(Manawatu)

    REAP RecruitmentManawatu, Manawatu / Wanganui, New Zealand
    Opportunities for Existing & New Real Estate Salespeople | Multiple Offices & Brands | Apply Today to See Them AllREAP Recruitment specialise in (and are the largest advertiser of) recruitment oppo...Show moreLast updated: 30+ days ago
    • Promoted
    Virtual Sales Coordinator

    Virtual Sales Coordinator

    Business DevelopmentWorkFromHome, Manawatū-Whanganui, New Zealand
    Career Opportunities with UniTrust Financial Group.Careers At UniTrust Financial Group.Current job opportunities are posted here as they become available. Flexible Schedule | Full-Time Only.About In...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Professional Support Lawyer - Commercial

    Professional Support Lawyer - Commercial

    Duncan CotterillWorkFromHome, Manawatū-Whanganui, New Zealand
    Professional Support Lawyer - Commercial.Looking to utilise your commercial law expertise in an interesting, varied and creative role that delivers on intellectual challenge and work-life balance?....Show moreLast updated: 4 hours ago
    • Promoted
    Trade Sales Supervisor - Levin

    Trade Sales Supervisor - Levin

    Plumbing WorldManawatū-Whanganui, New Zealand
    Retail | Store Manager / Supervisor role based in Levin, Manawatu.The successful applicant will join Plumbing World, a 100% Kiwi-owned business with strong values and a supportive culture.This hand...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Freelance Software Engineer (Hospitality)

    Freelance Software Engineer (Hospitality)

    TwineWorkFromHome, Manawatū-Whanganui, New Zealand
    Freelance Software Engineer (Hospitality).Join a dynamic project focused on developing an AI Concierge and Trip Planner system for a hospitality website. This role centers on building robust backend...Show moreLast updated: 4 hours ago
    • Promoted
    • New!
    Core Customer Success Manager - APAC

    Core Customer Success Manager - APAC

    RemoteWorkFromHome, Manawatū-Whanganui, New Zealand
    Remote helps organizations navigate global employment compliance and manage international teams.All roles are fully remote with asynchronous work and flexible schedules. Customer Success Manager APA...Show moreLast updated: 4 hours ago
    • Promoted
    Solutions Architect for Automotive

    Solutions Architect for Automotive

    CanonicalWorkFromHome, Manawatū-Whanganui, New Zealand
    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiat...Show moreLast updated: 26 days ago
    • Promoted
    Human Resources Executives- Transformative Opportunity

    Human Resources Executives- Transformative Opportunity

    Thrive 2 ProsperWorkFromHome, Manawatū-Whanganui, New Zealand
    You’ve Achieved What Many Only Dream Of.But behind the success, there’s a quiet truth few admit.And somewhere along the way — the joy of leading got lost. Imagine a future where your experience work...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Transformation Director (Mandarin / Chinese proficiency)

    Transformation Director (Mandarin / Chinese proficiency)

    PublicisgroupeWorkFromHome, Manawatū-Whanganui, New Zealand
    Transformation Director to lead and orchestrate strategic transformation initiatives across Southeast Asia, China, and Australia-New Zealand. This role will be pivotal in driving change across end-t...Show moreLast updated: 4 hours ago
    • Promoted
    Technical Support Analyst, Digital Applications & Product, Digital Services

    Technical Support Analyst, Digital Applications & Product, Digital Services

    WaikatodhbnewsroomWorkFromHome, Manawatū-Whanganui, New Zealand
    Technical Support Analyst, Digital Applications & Product, Digital ServicesHealth New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million N...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Technical Support Engineer (Level 2 - Remote / Field)

    Technical Support Engineer (Level 2 - Remote / Field)

    Belton IT NexusWorkFromHome, Manawatū-Whanganui, New Zealand
    Technical Support Engineer (Level 2 - Remote / Field).Why you should work at Belton IT Nexus Limited – Newmarket.Show moreLast updated: 4 hours ago