Core Customer Success Manager - APAC

About Remote

Remote helps organizations navigate global employment compliance and manage international teams. All roles are fully remote with asynchronous work and flexible schedules.

Role

Customer Success Manager APAC — You will be a trusted advisor and advocate for our customers, owning the entire customer lifecycle from onboarding to ongoing partnership. You will focus on customer retention and ensuring successful outcomes for customers in the APAC region.

What You Bring

• Strong expertise in the customer lifecycle with emphasis on retention, churn mitigation, and business reviews
• Experience implementing Customer Success Plans and goal-setting strategies
• Proven ability to grow and develop customers by understanding client needs and delivering targeted solutions
• Experience managing complex onboarding / implementation projects with a mid-sized book of clients
• Excellent attention to detail and problem-solving skills across technical scenarios and customer verticals
• Ability to address multiple stakeholders in writing, speaking, and presenting
• Fluent written and spoken English with well-structured communication

What Will You Do

Compensation and Benefits

Remote’s compensation philosophy is to pay fairly above local in-location rates and to use geo ranges to remain competitive across markets. The base salary range for this full-time position is $36,950 USD to $83,100 USD. Actual pay depends on location, skills, experience, and business needs. Salary ranges may change over time. Benefits information is available in the company handbook.

How You’ll Plan Your Day

We work asynchronously at Remote, allowing you to plan your schedule around your life. You will be empowered to own your work and prioritize action. Your life–work balance is important, and you should fit work around your needs.

How to Apply

Remote is an equal employment opportunity employer. We encourage applicants from all backgrounds and provide accommodations at the interview stage upon request. We also collect demographic information to support our EEO commitments, which you may opt not to answer.

Please note : applications are accepted on an ongoing basis.

#J-18808-Ljbffr