Senior Retail Assistant Palmerston North

Senior Retail AssistantAre you a people leader who loves variety and challenge?

Have the skills to increase sales and implement operational processes?

Want to join a great organisation AND make a difference in your community?

About the Family Stores :

The Salvation Army has a nationwide network of over 130 Family Stores that sell a range of quality donated goods, ranging from clothing, furniture, linen and homeware.

We aren't your typical retail store, no two days are the same in terms of our customers, volume of donations received, or what you may find while processing and pricing goods to sell.

About the Role :

The Senior Retail Assistant plays a vital role in supporting the Team Leader and contributing to the overall success of the Family Store.

This position is designed for someone with strong retail experience, leadership potential, and a passion for helping others thrive in a team environment.

Working closely with the Team Leader, the Senior Retail Assistant helps ensure that daily operations run smoothly and that team members are motivated, trained, and meeting expectations in line with national Family Store operational standards.

What will your responsibilities be :

Support the Team Leader in overseeing daily store operationsAssist with training, coaching, and motivating team membersHelp implement best practice processes and ensure compliance with operational requirementsContribute to maintaining high standards of stock quality, pricing, and presentationAct as a role model for excellent customer service and teamworkStep into leadership responsibilities when the Team Leader is unavailableWork collaboratively with the Area Manager and Team Leader to support strategic initiatives Our ideal candidate will :

Experienced in retail or customer service environmentsConfident in leading by example and supporting othersStrong communication and interpersonal skillsOrganised, proactive, and solution-focusedPassionate about community impact and the mission of the Family Store Our offer to you :

An additional working week of Salvation Army leave awarded annually on 1 JulyFree confidential counselling services to support your wellbeingSubsidised flu vaccinationsDiscounted Medical Insurance with Southern CrossTSA discount card for discount with various retailers Candidates should be adaptable, energetic, self-motivated and committed to our mission of 'caring for people, transforming lives and reforming society'

This role is permanent / full time and hours worked will be 40 per week.

The starting hourly rate for this role will fall between $

• and $

The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.

The Salvation Army is a worldwide evangelical Christian church and human service provider.

It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus.

The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.