Key Account Executive - Bay Of Plenty

OverviewDrive revenue and business growthCreate and implement tailored regional strategiesPermanent, Tauranga basedAbout usAt KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly.

Our mission, "Stronger Connections, Better New Zealand," highlights our dedication to sustainability and community well-being.Our people make KiwiRail exceptional.

By fostering a diverse, inclusive, and supportive workplace, we empower everyone to contribute their best.

If you're passionate about innovation and safety, we'd love to welcome you aboard.About the roleThe Key Account Executive will drive revenue and business growth by developing and executing strategic sales and regional growth plans, with a specific focus on expanding rail freight services.

This role is responsible for building and nurturing strong customer relationships, identifying new market opportunities, and working cross-functionally to maximise regional performance.You will be expected to create and implement tailored regional strategies that align with national business objectives, ensuring alignment with KiwiRail's long-term growth targets.

A key focus of the role is to enhance regional uptake of rail services through customer-centric solutions, market development, and optimisation of existing services.You will also be responsible for developing KPIs that reflect the mutual value created through these relationships, driving yield and volume improvements, and increasing KiwiRail's presence and profile across the assigned region.

Active engagement with internal stakeholders will be crucial to align capability with customer requirements and deliver against budgetary targets.Key areas of responsibility include : Regional Sales Strategy & GrowthDevelop and implement regional growth plans focused on increasing rail freight market shareIdentify and pursue new business opportunities aligned with regional economic trends and logistics demandsUse market intelligence to recommend service adjustments and new offerings that support growthCollaborate with the wider sales team to ensure consistency in approach and best practice sharingKey Account & Relationship ManagementMaintain regular and strategic contact with key stakeholders within customer organisationsEnsure customer satisfaction and retention through proactive service managementManage multiple stakeholder levels within accounts to ensure account depth and resilienceProtect and grow revenue by maintaining account health and identifying up-sell / cross-sell opportunitiesRevenue & Pricing ManagementEnsure pricing strategies support both cost recovery and regional competitivenessMonitor and report on revenue targets, forecasting variances and growth opportunitiesIdentify and reduce poor-quality service costs; implement solutions in collaboration with operationsSeek new value-added opportunities within the customer supply chain (e.g. first / last mile solutions)Ensure compliance with pricing and approval protocolsOperational & Interdepartmental CollaborationCollaborate with operational and network teams to align service capability with customer demandFacilitate communication between customer service, planning, and delivery teams to ensure smooth executionResolve regional operational issues impacting customer satisfaction and service deliveryBudget & Financial ResponsibilityActively contribute to budgeting, forecasting, and financial planning for the regionDeliver cost-reduction initiatives that improve regional financial performanceMonitor customer payment performance and contribute to debtor managementReporting & InsightsProvide regular regional sales performance reports and customer insightsReport on pipeline development and key account activities weeklyShare relevant market and competitive intelligence with leadership to guide strategyNou te rourou | What\'s in it for youCompetitive salary plus 4% employer KiwiSaver contribution25 annual leave daysProfessional development opportunities to help you grow and succeedAccess to NZ Rail Staff Welfare Trust benefits, including holiday homes, medical support and discounted travelBe part of a diverse and inclusive workplace dedicated to innovation, sustainability and community impactReady to Make a Difference?

Ra aukati | Applications close : 12 October

• You must have current NZ work rights to apply for this vacancy

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