Product Owner

Join to apply for the Product Owner role at Southern Cross Health Insurance

About Us

We\'re a not-for-profit organisation on a mission to transform ourselves and empower New Zealanders to live their healthiest lives.

With almost a million members in our care, we are New Zealand\'s leading health insurer.

We have an unstoppable focus, delivering outstanding experiences to our members in their time of need.

This is an exciting time to be part of our journey and in return for your extraordinary talent, we\'ll provide a high performing values-based team environment where people are at our heart.

What You'll Do

Manage products across the full product lifecycle, ensuring clarity, focus, and alignment to support iterative delivery of value to members and the business.

Shape and champion the technology-enabled product vision and strategy, aligning it to the Member Services purpose : building trust and lasting relationships with our members.

Define and prioritise digital and service outcomes that enable members to use their health insurance with confidence.

Work closely with your squad and stakeholders to discover customer needs, test ideas, and deliver technology-enabled solutions that make a measurable difference.

Translate strategy into clear roadmaps and priorities, leveraging technology and service design to solve the most important problems for our members.

Use data, research, and customer insights to make informed decisions and continuously improve member experiences.

Collaborate across business and technology to deliver timely, accurate, and personal experiences that strengthen trust and relationships.

About You

Experience in a Product Owner or Product Manager role, ideally in a technology-enabled, digital, or service-based environment.

Proven ability to manage products across the full lifecycle.

Track record of defining product outcomes and strategy.

Strong ability to understand customer and business needs and translate these into actionable roadmaps.

Confidence in using data, research, and customer feedback to guide decisions.

Ability to balance customer desirability, business viability, and technical feasibility.

A growth mindset – curious, adaptable, and comfortable with ambiguity and change.

Our values

Ngakau nui.

Ahurutanga.

Tikanga.

Join a proud diverse team, that\'s always there, always real, always true.

If you thrive in a caring, honest and open culture, we think you'll love working with us.

We know that it is our team's culture and wellbeing that will drive us forward.

That\'s why we prioritise not only professional development opportunities but opportunities to thrive personally, too.

We offer exceptional work / life balance and our employees are encouraged to – and rewarded for – living well.

Benefits

Five days of wellbeing leave per year

Health insurance for you and your immediate whanau

Life insurance cover and discounts on pet and travel insurance

Extra parental leave benefits and financial wellbeing support

Participate in our workplace wellbeing programme

Employment details

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Product Management and Marketing

Industries : Insurance

If you share our commitment and passion, then apply now!

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