Senior Engineer / Principal Engineer, Production Support

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms.

Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.We are committed to creating an inclusive and diverse workplace where talent thrives.

Our hiring decisions are made based on merit and fit-to-role.

If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application.

We will be happy to support as necessary.Thank you for your interest and application to this role.

Please note that only short-listed candidates will be contacted.DesignationSenior Engineer / Principal Engineer, Production SupportResponsibilitiesSupervise and communicate with a team of duty engineers, scheduling daily / weekly rosters and tasks to larger goals, and providing context and supportSupport internal and external audit process for relevant compliance concerns.

Coordinate and track all technology and security related audits including scope of audits, units involved, timelines, auditing agencies and outcomesSupport the management of tech-related risks for Mediacorp by reviewing processes and ensuring that adequate controls are in place to mitigate riskStay up to date and informed on developing regulatory concerns and changing IT, Broadcast IT and information security trendsStrategise and formulate system architecture, system enhancements and workflow optimisationProviding technical support to broadcast equipment and systems in News Studios & News Post Production and Asset Management system, Outside Broadcast production van, News Room Computer System, Graphics Systems and etc.Document, communicate, collaborate, and handle fault incidentsAssess system vulnerabilities and provide guidance, remediate and mitigate any reliability and security risksPerform preventive and corrective maintenance, troubleshooting and repair of broadcast IT equipment and systemsWork with different business units to provide technical solutions to enhance existing operation and setupEvaluate and recommend new broadcast IT equipment and systemProject management and leading team in supporting implementation of broadcast IT system and infrastructures projects, including the support in drafting of technical specifications and costings documentationsPerform shift and standby duty to support broadcast system and infrastructuresQualificationsDegree or Diploma in Information Technology, Information Systems, IT Security or equivalent.

CCNA, Certification in Information Technology networking field is an advantageMicrosoft certifications such as MCSA preferredProject management experience preferredRelevant work experience (3-5 years) in IT, Broadcast or Media Production related field preferredRelevant experience in cloud technology and implementation of enterprise system architecture preferredNetwork troubleshooting skills of IT devices maintenance and experience with management and configuration of networking devices (switches, routers, firewalls) will be preferredPerform shift and standby duty to support broadcast system and infrastructures

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