Library Customer Service Assistant

Join to apply for the Library Customer Service Assistant role at Waimakariri District Council .

Permanent part-time – 2 roles.

Are you ready to make a real difference in our hapori | community? We are advertising for two Library Customer Service Assistant roles. The successful applicants will be based within the Collections team, and therefore responsible for supporting our standards around collection management. The successful candidates will be well supported in our service processes, understanding our customer guidelines and learning collections management, processing and mending skills.

You will be responsible for :

• Working consistently in a front-facing capacity providing excellent customer service to our hapori | community.
• You will be tasked with supporting a major collection. This will range from presentation skills, monitoring through to aiding the discard process.
• You will support our in-house processing procedures.
• One role will serve as the back-up support for our Interloan librarian.
• The successful candidates will also assist within the programming and events space as may be required.

You’ll possess :

The hours for these two roles are noted below. Role 1 will permanently work on our Thursday late night shift, however our library team works on a rotating roster for covering late nights in the event of sickness or leave. All library assistant roles are expected to support across our three sites (Rangiora, Kaiapoi and Oxford), though this role will be permanently based at Rangiora and Kaiapoi.

Library Customer Services Assistant – Collections

Role 1 – 30 Hours per week : Monday 8 : 30am – 4 : 00pm; Tuesday 8 : 30am – 3 : 00pm; Wednesday 8 : 30am – 3 : 00pm; Thursday 3 : 00pm – 7 : 00pm; Friday 8 : 30am – 4 : 00pm.

Role 2 – 28 Hours per week : Monday to Thursday 9 : 00am – 3 : 00pm; Friday 10 : 30am – 5 : 00pm.

We offer a competitive salary package designed to attract the right person to join our team – three days additional ‘close down’ leave between Christmas and New Year, the option to purchase a fifth week annual leave, fifteen days sickness / wellbeing leave, great working conditions and a very supportive and friendly team environment where you can really make a difference.

For further information, please contact Waimakariri Libraries Collections Team Leader, Ciaran Findlay on WMKGOV).

Applications close 16 November 2025. Please submit your current CV and Cover Letter when applying.

The Council is an equal opportunities employer.

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