Customer Experience Representative / Southern Jet Boats

OverviewPermanent - Full TimeJoin the team behind two of New Zealand's most iconic adventure experiences!

We're looking for a Customer Service Representative to join our team at Shotover Jet and Dart River Adventures.Location : Queenstown / Southern LakesAbout The RoleBased mainly at Shotover Jet in Queenstown, with occasional shifts at Dart River Adventures in Glenorchy (free transport provided), this role is all about creating memorable experiences for our manuhiri (visitors).

You'll be : Assisting guests with bookings and reservationsSupporting retail and photography salesDelivering warm, professional customer serviceSharing our stories and values with prideWhat We're Looking ForHas previous customer service experience and enjoys working with peopleIs a strong team player who stays calm under pressureIs physically fit, alert, and safety-consciousCan work weekdays, weekends, and public holidaysHolds a full driver's licence (P-Endorsement preferred or willing to obtain)Is open to learning about Ngai Tahu culture, reo Maori, and tikangaEnjoys the outdoors and working in a dynamic environmentWhat We OfferLiving Wage guaranteedMedical insurance providedCool, comfortable uniformStaff discounts across all Ngai Tahu Tourism businesses throughout AotearoaA supportive and inclusive team cultureOpportunities for professional and cultural developmentA chance to work in one of the most stunning locations in New ZealandA values-led workplace where diversity and inclusion are celebratedHealth & SafetyYour safety is our priority.

All successful candidates will undergo pre-employment checks, including drug and alcohol testing.About UsWe're part of Ngai Tahu Tourism, a values-driven organisation committed to connecting people to our place, our culture, and each other.

Learn more about us at ngaitahutourism.co.nzEligibilityTo apply, you must have the legal right to work in New Zealand (citizen, resident, or valid work visa).

Sound like you?

Apply now - nau mai, haere mai, tauti mai!

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