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Customer Experience Representative / Southern Jet Boats

Customer Experience Representative / Southern Jet Boats

Te Rūnanga o Ngāi TahuChristchurch, Canterbury, New Zealand
30+ days ago
Job description

Overview

Permanent - Full Time

Join the team behind two of New Zealand's most iconic adventure experiences! We're looking for a Customer Service Representative to join our team at Shotover Jet and Dart River Adventures.

Location : Queenstown / Southern Lakes

About The Role

Based mainly at Shotover Jet in Queenstown, with occasional shifts at Dart River Adventures in Glenorchy (free transport provided), this role is all about creating memorable experiences for our manuhiri (visitors). You'll be :

  • Assisting guests with bookings and reservations
  • Supporting retail and photography sales
  • Delivering warm, professional customer service
  • Sharing our stories and values with pride

What We're Looking For

  • Has previous customer service experience and enjoys working with people
  • Is a strong team player who stays calm under pressure
  • Is physically fit, alert, and safety-conscious
  • Can work weekdays, weekends, and public holidays
  • Holds a full driver's licence (P-Endorsement preferred or willing to obtain)
  • Is open to learning about Ngāi Tahu culture, reo Māori, and tikanga
  • Enjoys the outdoors and working in a dynamic environment
  • What We Offer

  • Living Wage guaranteed
  • Medical insurance provided
  • Cool, comfortable uniform
  • Staff discounts across all Ngāi Tahu Tourism businesses throughout Aotearoa
  • A supportive and inclusive team culture
  • Opportunities for professional and cultural development
  • A chance to work in one of the most stunning locations in New Zealand
  • A values-led workplace where diversity and inclusion are celebrated
  • Health & Safety

    Your safety is our priority. All successful candidates will undergo pre-employment checks, including drug and alcohol testing.

    About Us

    We're part of Ngāi Tahu Tourism, a values-driven organisation committed to connecting people to our place, our culture, and each other. Learn more about us at ngaitahutourism.co.nz

    Eligibility

    To apply, you must have the legal right to work in New Zealand (citizen, resident, or valid work visa).

    Sound like you? Apply now - nau mai, haere mai, tauti mai!

    #J-18808-Ljbffr

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    Customer Experience • Christchurch, Canterbury, New Zealand

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