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Shift Manager

Shift Manager

McDonald's CorporationWoodend, Canterbury, New Zealand
30+ days ago
Job description

Overview

McDonald’s New Zealand is a modern and progressive burger company serving over 1 million customers every week. Macca’s has over 170 restaurants across New Zealand both licensee and company-owned, and a current workforce of over 10,000 employees. Working for Macca’s is more than just a job, it’s a place where you can grow as an individual and as part of a fun team, build friendships, and support those in local communities. We’re a business that aims to have a positive impact in everything we do. Whatever you want to get out of your career – with McDonald’s, you can.

What can you expect on a day-to-day basis?

  • Deliver and manage outstanding Quality, Service, Cleanliness, profitability and strong people practices on your shifts
  • Supervise employees to ensure that restaurant operations and procedures are adhered to
  • Comply with restaurant safety and security standards to ensure a safe working environment for all employees and customers
  • Take responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurant
  • Review and monitor guest counts and sales projections to align with shift targets and restaurant goals
  • Actively seek customer feedback to ensure an exception customer experience is achieved
  • Work within a team to deliver the best quality, fastest experience for our customers

Your keys to success :

  • Well-presented, friendly and organised
  • Able to lead a team to achieve results
  • Adaptable to a fast-paced environment
  • Confident in engaging with customers, including handling difficult situations with frustrated or aggressive individuals
  • Able to communicate clearly and effectively
  • Full working rights in New Zealand is required
  • Perks of being a part of our Team :

  • Receive discounted Maccas (Yum!)
  • Achieve national recognised qualifications through our world-renowned training
  • Access to discounts at over 70 popular retailers
  • Access to 24 / 7 wellbeing support
  • Take on flexible work hours, we offer shifts that fit around your life and commitments
  • Join a diverse workplace that is not only professional but also fun and welcoming, with a positive and inclusive culture. We are proud to be an equal opportunity employer
  • Qualifications

  • Management experience in hospitality and retail is preferable, but not required.
  • Completion of McDonald’s management training program Advancing Your Leadership (AYL), previously known as LTS, SMX, or SSC, is preferable, but not required.
  • A current first aid and fire training certificate is preferable, but not required.
  • #J-18808-Ljbffr

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    Shift Manager • Woodend, Canterbury, New Zealand

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