Account Manager |Ethnic Market

Are you passionate about delivering exceptional service to Asian clients?

Do you thrive in a team environment and bring a positive, can-do attitude?

Our Auckland Sales Team is on the lookout for a driven and experienced Sales Superstar to help grow our Asian customer base across all categories and services.

This exciting role offers the opportunity to both cultivate existing relationships and identify new business opportunities within the New Zealand Ethnic Wholesale landscape, supporting our ambition to position Service Foods as the most well-placed business in the market.

You'll foster strong, profitable relationships with our dedicated Asian client base, ensuring their needs are met and their businesses continue to grow with us.

As a customer champion, you'll be tasked with understanding the unique needs and preferences of Asian customers and delivering tailored solutions that exceed expectations.

Your efforts will directly contribute to revenue growth and long-term client success.

What You'll Be Doing

A dynamic blend of business development and account management

Prospecting for new business across the Auckland region, leveraging your network to target a wide variety of ethnic clients

Managing and growing a portfolio of warm accounts with an active call cycle to maintain high levels of customer satisfaction

Collaborating with internal teams to ensure accurate product forecasting and alignment with customer and supplier needs

Skills & Experience Required

Proven ability to build rapport and long-lasting customer relationships

Confident communicator fluent in English and Cantonese / Mandarin

Relevant trade or hospitality experience

Strong problem-solving and solutions-focused approach

Experience in lead generation and business development with a strong network of contacts

Solid analytical skills and product knowledge

Ability to manage budgets, returns, and promotional expenses against sales targets

Collaborative mindset to work closely with Procurement and Warehouse Operations

What's in It for You?

Be part of a market-leading business with genuine career development opportunities

Competitive salary and bonus package

Tools of trade and generous staff purchasing privileges

A chance to make a real impact while growing your career

Ready to take the next step?

Click Apply to express your interest — we'll be in touch soon!

Eligibility & Pre-employment Checks : Applicants must be a New Zealand citizen, permanent resident, or have the legal right to work in NZ.

Pre-employment checks include :

Employment references

Ministry of Justice and ACC checks

Alcohol and drug testing by an accredited provider