Client Account Lead Director

Overview We are looking for a Song Account Lead (L5) to oversee and grow our Financial Services client portfolio in New Zealand.

This is a senior leadership position responsible for driving growth, shaping client strategies, and delivering experience-led transformation programs that create measurable business outcomes.

Responsibilities Lead Accenture Song's Financial Services account portfolio in New Zealand, with accountability for growth, client satisfaction, and profitability.

Build and maintain strong, trusted relationships with senior client stakeholders across retail, business, wealth, and institutional banking, as well as insurance.

Shape and oversee delivery of end-to-end experience transformation programs spanning design, marketing, commerce, technology, and content.

Originate and drive new opportunities by identifying client needs, developing go-to-market propositions, and managing complex sales pursuits.

Collaborate across Accenture's ecosystem (Strategy & Consulting, Technology, Operations, and global alliances) to deliver integrated solutions.

Provide thought leadership in customer experience, digital marketing, and emerging technologies to influence client agendas.

Lead, inspire, and grow cross-functional Song teams in New Zealand, fostering a high-performance, inclusive, and innovative culture.

Qualifications & Experience 10+ years' experience in client leadership, account management, or business development within a management consulting, digital, or creative services environment.

Demonstrated success in leading large-scale accounts and multidisciplinary teams at senior (C-suite) level.

Deep understanding of Financial Services in New Zealand, ideally spanning banking (retail, commercial, wealth, institutional) and / or insurance.

Proven track record in digital transformation, customer experience design, marketing innovation, and growth strategy.

Strong commercial acumen with experience managing multi-million-dollar portfolios.

Exceptional communication, influencing, and relationship-building skills with both business and technical stakeholders.

Passion for driving client growth, shaping strategy, and delivering impactful customer experiences.

Relevant tertiary qualifications in business, marketing, digital, or related fields.

Seniority level Director Employment type Full-time Job function Project Management, Sales, and Business Development Industries Financial Services Note : This description may include standard recruiter notes and references to AI-assisted features.

Auckland, New Zealand #J-

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