Senior Service Designer - Digital Health Strategy & Design

## Mo tenei turanga mahi | About this role

• Work anywhere in New Zealand
• Permanent, Full-timeHealth New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.We provide essential hospital, specialist, and community health services across 80+ locations — from large urban centres to rural towns and remote communities.Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.
• About the Role
• The Senior Service Designer role is at the heart of how we bring together the parts of the puzzle to design excellent services for our workforce and our communities.

This is a high-profile opportunity due to the responsibilities of this role in supporting nationally significant and strategic products and services, and in supporting and influencing key stakeholders within Health New Zealand | Te Whatu Ora and the wider health system.

The Design Group emphasises the importance of combining strategic planning and architecture with innovative design thinking to create effective and impactful digital health solutions.

By incorporating design thinking into the strategic frameworks, digital strategies and architecture are aligned with user-centred design principles, ultimately leading to improved healthcare outcomes and workforce experienceOur Digital Design Team champions the needs of our health workforce and consumers, utilising human-centred design to recommend solutions that deliver an equitable and efficient health service.

You will work closely with Enterprise and Solution Architects, and Clinical Informatics Designers, to deliver a holistic design service.

Through collaboration you'll weave together the layers which make up our health services, including people, processes and enabling technologies, building a cohesive picture of how a service works from start to finish.

Your work will create better experiences and outcomes for our workforce, whanau and communities, whilst also delivering operational efficiency and business sustainability.We need flexible, resourceful people with a strong equity focus operating in a fast-paced and complex environment and will need to be pragmatic and able to advocate for the value of a human-centred approach.

Working knowledge of the health sector and government (previous experience desirable).

Have an appreciation of cross-cultural matters, including knowledge of tikanga Maori (or a willingness to learn).

We're dedicated to ensuring excellent healthcare for the people of Aotearoa / New Zealand.

The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work.

It also promotes the cultural change needed for the whole system to reach equity in health outcomes.Our people are at the heart of everything we do.

Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Skills are gained across many areas of our life, not just in formal employment.

If you can demonstrate the skills listed in the ad, but the experience was gained through whanau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.

All applications must be submitted through our online careers portal before 11 : 59pm on

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