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Area Manager Auckland

Area Manager Auckland

Amplifon AgAuckland, Auckland, New Zealand
12 days ago
Job description

Changing Lives, Transforming Careers

About Amplifon

Amplifon is global leader in hearing care, combining cutting-edge solutions with a personal touch to create unforgettable experiences for customers.

We empower people and push boundaries in a culture built on care, collaboration, and impact.

Here, your work fuels innovation, growth, and a purpose that resonates beyond the ordinary.

Life at Amplifon is about making your voice heard, building strong working relationships, and creating a tailor-made career with support, tools, and opportunities to grow.

Here, you'll find development programs and opportunities to take on projects across the world, with colleagues ready to motivate and inspire you every step of the way.

About the role

The Area Manager Auckland is responsible for ensuring full revenue and optimum EBITDA for the Area.

Lead and inspire all staff in the Area to a level of excellence in their roles.

Lead business development opportunities and new clinic rollout.

Contribute towards business strategy and market development.

In particular, he / she will be responsible for the following activities :

Achieve Area EBITDA and revenue targets :

Actively monitor and control KPIs and operating costs including weekly review of clinic performance and development of improvement plans

Manage financial performance of the Area while growing the business

  • Develop and monitor an annual budget for the Area that includes Human Resources services and administration

Budget responsibility for the Area, including management of teams to achieve bottom line EBITDA

Ensure effective capacity management of team members

Deliver world class operating and business performance, including clinical excellence :

Drive processes to achieve best practice operations and excellence in client services

Develop and enhance capability of the team and ensure operational excellence and consistency throughout the Area

Ensure gold standard client experience is delivered

Leadership :

Deliver a culture in the team that encourages staff to act and make decisions as if they were business owners

Motivate teams and continually drive performance improvement

Motivate people to achieve best practice in business performance and opportunities for personal growth

Train, mentor and coach people to bring out the best in them

Development and implementation of strategy :

Contribute towards the development and implementation of satellite site strategy

Develop Area specific marketing / community relationship strategy

Contribute towards business strategy and market development through innovative and out of the box ideas / solutions

Implementation of new clinic rollout plan where relevant

Ensure that each clinic within the area performs to its optimum revenue generating capacity

Development of new channels to market

Aggressively grow business through market development, opportunities for acquisition, satellite clinics etc

About you :

Degree qualification in business management or Audiology

3-5 years of similar experience

Leadership experience in healthcare / service industry

Experience in managing multi-disciplinary teams

Experience in maximizing productivity and ROI in a service business where diary / appointment maximization is critical

A proven leader with outstanding interpersonal skills

Strategic sales planning, forecasting and budgeting skills

Great relationship building skills

Excellent customer service understanding and ethic

Advanced commercial management capability

Planning, scheduling and organising skills Time management skills

Self-motivated and high sense of initiative

Results focused with an eye for detail but able to see the big picture

Ability to work effectively under pressure

Putting People First

One of the ways we amplify careers is by helping our people achieve their full potential.

We provide constant constructive feedback and training opportunities that empower our people to excel.

If you're ready to put in the hard work, we'll ensure your dedication and achievements are recognised.

Ready to take the next step in your career?

Amplify your purpose with Amplifon!

As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.

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Manager Auckland Auckland • Auckland, Auckland, New Zealand

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