Changing Lives, Transforming Careers
About Amplifon
Amplifon is global leader in hearing care, combining cutting-edge solutions with a personal touch to create unforgettable experiences for customers.
We empower people and push boundaries in a culture built on care, collaboration, and impact.
Here, your work fuels innovation, growth, and a purpose that resonates beyond the ordinary.
Life at Amplifon is about making your voice heard, building strong working relationships, and creating a tailor-made career with support, tools, and opportunities to grow.
Here, you'll find development programs and opportunities to take on projects across the world, with colleagues ready to motivate and inspire you every step of the way.
About the role
The Area Manager Auckland is responsible for ensuring full revenue and optimum EBITDA for the Area.
Lead and inspire all staff in the Area to a level of excellence in their roles.
Lead business development opportunities and new clinic rollout.
Contribute towards business strategy and market development.
In particular, he / she will be responsible for the following activities :
Achieve Area EBITDA and revenue targets :
Actively monitor and control KPIs and operating costs including weekly review of clinic performance and development of improvement plans
Manage financial performance of the Area while growing the business
Budget responsibility for the Area, including management of teams to achieve bottom line EBITDA
Ensure effective capacity management of team members
Deliver world class operating and business performance, including clinical excellence :
Drive processes to achieve best practice operations and excellence in client services
Develop and enhance capability of the team and ensure operational excellence and consistency throughout the Area
Ensure gold standard client experience is delivered
Leadership :
Deliver a culture in the team that encourages staff to act and make decisions as if they were business owners
Motivate teams and continually drive performance improvement
Motivate people to achieve best practice in business performance and opportunities for personal growth
Train, mentor and coach people to bring out the best in them
Development and implementation of strategy :
Contribute towards the development and implementation of satellite site strategy
Develop Area specific marketing / community relationship strategy
Contribute towards business strategy and market development through innovative and out of the box ideas / solutions
Implementation of new clinic rollout plan where relevant
Ensure that each clinic within the area performs to its optimum revenue generating capacity
Development of new channels to market
Aggressively grow business through market development, opportunities for acquisition, satellite clinics etc
About you :
Degree qualification in business management or Audiology
3-5 years of similar experience
Leadership experience in healthcare / service industry
Experience in managing multi-disciplinary teams
Experience in maximizing productivity and ROI in a service business where diary / appointment maximization is critical
A proven leader with outstanding interpersonal skills
Strategic sales planning, forecasting and budgeting skills
Great relationship building skills
Excellent customer service understanding and ethic
Advanced commercial management capability
Planning, scheduling and organising skills Time management skills
Self-motivated and high sense of initiative
Results focused with an eye for detail but able to see the big picture
Ability to work effectively under pressure
Putting People First
One of the ways we amplify careers is by helping our people achieve their full potential.
We provide constant constructive feedback and training opportunities that empower our people to excel.
If you're ready to put in the hard work, we'll ensure your dedication and achievements are recognised.
Ready to take the next step in your career?
Amplify your purpose with Amplifon!
As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.
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Manager Auckland Auckland • Auckland, Auckland, New Zealand