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Store Business Partner

Store Business Partner

Mitre 10 (New Zealand) LimitedAuckland, Auckland, New Zealand
21 hours ago
Job description

Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer.

Are you passionate about delivering outstanding retail experiences and helping stores thrive? We are on the lookout for a dynamic Store Business Partner to champion our brand, drive strategic initiatives, and help our stores deliver exceptional customer experiences.

Ideally based in Auckland, however for the right candidate we are open to considering applicants from the Hamilton or Tauranga regions. As this role is store-facing, some travel will be required.

About the Role

As a Store Business Partner, you’ll play a pivotal, store-facing role, working closely with store leaders and the Support Centre to :

  • Champion the Mitre 10 vision and values across the network, fostering a culture of continuous improvement.
  • Drive operational excellence by supporting the execution of strategic initiatives, brand standards, and Program One deployment.
  • Partner with store leadership to build capability, deliver commercial insights, and support long-term business growth.
  • Act as a trusted advisor—providing coaching, commercial guidance, and operational support to help stores thrive.
  • Lead by example in upholding our brand promise and ensuring every customer enjoys the best possible shopping experience.

What You’ll Do

  • Build and maintain strong relationships with Store Leaders and Members.
  • Provide strategic business advice, leveraging data and market insights to drive profitability and growth.
  • Support stores in interpreting financials, managing budgets, and optimising operations.
  • Identify opportunities for improvement and share best practices across the network.
  • Collaborate with specialist teams (Health & Safety, Trade, Loss Prevention, Inventory) to deliver integrated support.
  • Support Members through store transitions and development approvals, ensuring brand continuity.
  • What You’ll Bring

  • Proven leadership in retail, with at least 5 years’ experience in ‘big box’ or multi-site management.
  • Strong commercial acumen and expertise in P&L management, budgeting, and business planning.
  • Excellent communication, coaching, and relationship-building skills.
  • Resilience, adaptability, and a drive to deliver results in a fast-paced environment.
  • Willingness to travel and work collaboratively across multiple locations.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Power BI).
  • What we offer :

    This role offers the opportunity to work on Auckland’s North Shore in a positive, fast-paced environment that is stimulating and enjoyable to work in. We are a team moving forward and that is a result of our motivated, skilled team members. There is an attractive remuneration package for this role, generous staff buying privileges, life insurance, discounted medical insurance, birthday day off, flexible working and more.

    If you are a highly motivated individual who is passionate about being part of the Mitre 10 team, then we want to hear from you. Please provide your CV and include your remuneration expectations, via this website.

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    Partner • Auckland, Auckland, New Zealand

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