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Fundraising Specialist - Donor Development & Retention

Fundraising Specialist - Donor Development & Retention

The Fred Hollows Foundation NZ, incorporatedAuckland, Auckland, New Zealand
9 days ago
Job description

Overview

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Are you passionate about making a tangible difference? Do you thrive in a flexible, creative, and high-performing environment where your work directly impacts lives? If so, we have an exciting opportunity for you!

At The Fred Hollows Foundation NZ, we are on a mission to transform lives by restoring sight and eliminating avoidable blindness in the Pacific. We couldn’t do it without our incredible supporters; and that’s where you come in. As our Fundraising Specialist – Donor Development & Retention, you’ll be the bridge between our donors and the life-changing impact of their generosity.

What you’ll do

  • Lead fundraising activities that drive donor retention, loyalty and lifetime value.
  • Craft bespoke and automated donor journeys that make supporters feel valued and connected to our work.
  • Celebrate donors through inspiring stories and heartfelt targeted communications.
  • Champion our Mid-Value donor programme ($1K–$4,999) with tailored asks, meaningful recognition, and engaging experiences.
  • Collaborate with the team to offer supporters other ways to give – from Regular Giving and Community Fundraising to Gifts in Wills.
  • Use data, insights, and creativity to test, learn, and grow donor retention and fundraising impact.
  • Work with colleagues across fundraising, comms, and programmes to ensure every touchpoint leaves donors feeling valued and inspired.

What we’re looking for

  • Tertiary qualification in a relevant field.
  • A minimum of 4 years’ experience in fundraising or marketing, ideally with donor / customer retention expertise.
  • Ability to develop and implement supporter / donor journeys and retention programmes that drive loyalty.
  • Prior experience with Gift in Wills or Mid-Value fundraising is advantageous.
  • Strong project management – ability to juggle multiple fundraising activities and projects to stay on track.
  • Experience using CRM systems (Raiser’s Edge desirable) and platforms like Campaign Monitor or email marketing software is advantageous.
  • People person – empathetic, collaborative, and a natural relationship-builder.
  • Strong written and verbal communication skills, with ability to foster collaborative relationships with internal teams and external organisations.
  • About The Foundation

    At The Foundation, we celebrate diversity, creativity, and individuality. We believe the best ideas come from different perspectives and we’ve built a workplace where everyone feels welcome and valued. It’s important to us that you feel respected, can be yourself while doing the best work of your life.

    We also offer :

  • Complimentary health insurance scheme with Southern Cross
  • Three additional gifted annual leave days between Christmas & New Year’s
  • EAP for professional and personal support
  • A little bit about us

    The Fred Hollows Foundation NZ works in the Pacific where an estimated nine out of ten people who are blind don’t need to be because their condition is preventable or treatable. We work with governments, Ministries of Health, and universities to restore sight to the needlessly blind and vision impaired, train local eye health specialists to provide eye care services in their own communities and work to strengthen local health systems so that everyone can access quality eye care.

    The Foundation continues the work of a legendary New Zealander, the late Professor Fred Hollows. Fred was an internationally acclaimed eye surgeon and social justice activist who championed the right of all people to high quality and affordable eye care. hollows.org.nz

    How to apply

    If you’re excited about the prospect of making a difference and being part of the team working towards ending preventable blindness in The Pacific, click on the apply button and help us change lives!

    For a copy of the Position Description, or if you have any questions about this role, please contact our friendly recruitment team via email at

    Job insights

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  • Which of the following statements best describes your right to work in New Zealand?
  • How many years’ experience do you have as a Fundraising Specialist?
  • What’s your expected annual base salary?
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    Retention Specialist • Auckland, Auckland, New Zealand

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