Customer Campaigns Specialist

Are you ready to Chase the Sun? A career with Suncorp gives you the chance to do that every day, while also helping New Zealanders to build futures and protect what matters.

You’ll be at the heart of crafting seamless, customer-first experiences that transform how we communicate across a range of touchpoints.

You won’t just send messages—you’ll shape journeys. From marketing automation content to vital policy updates, you’ll ensure every communication is timely, insightful, and tailored to engage both policyholders and brokers alike.

This is your chance to work at the crossroads of brand, digital innovation, and operational excellence—driving clarity and connection in an intermediated insurance environment. Collaborate with cross-functional teams to bring compliance, creativity, and customer-centricity together.

If you’re a strong communicator who loves making complex information simple and meaningful, this is the role for you. Come help us build communication experiences that make a real difference!

Key Job Requirements :

• Tertiary qualification preferably in marketing, communications or research
• 4+ years in insurance, financial services, or other regulated service industries
• Experience in customer-centric writing, content design, or digital customer experience
• Extensive experience with broad stakeholder engagement and cross-functional collaboration
• Familiarity with customer journey mapping, digital platforms, or marketing automation tools (desired)

What we can offer you :

We’re proud to be a part of the Suncorp Group family alongside some of Australia and New Zealand’s most trusted names in insurance – working together to bring about faster, simpler and better outcomes for our customers and corporate partners. Our commitment to strong, supportive partnerships extends to our people as well, and the opportunities and support we provide to help you thrive in your career with us. And with a shared customer-obsession and the digital capabilities to make a genuine difference, you’ll see the meaningful impact you can make for our customers and communities, while watching your own career shine too.

Chasing the sun means pursuing your passions, fulfilling your potential and getting that much closer to the future that’s just beyond the horizon. If that’s a future you want to see, then your time in the sun starts here – with a Suncorp career. Apply now!