Customer Service Representative

We are looking for an enthusiastic and energetic person who is committed to great customer service, has a keen interest in the horticultural and agricultural sector and is looking to build a career in this exciting industry.

PGG Wrightson is one of New Zealand's leading nationwide providers of products and services to the rural sector.

We are helping grow the country through our knowledge, service and expertise.

This role is full time, Monday to Friday, and may require working on rostered Saturday mornings and is based in the Whakatane Fruitfed Supplies store.

About the role :

Based in-store, you will provide knowledgeable sales advice and service to a range of both horticultural and agricultural clients.

You'll be heavily involved in the day-to-day manual operation of the store such as assisting with stock management and displays, sales processing and deliveries.

You'll have a keen interest and passion for the local agriculture industry, and your excellent communication skills will set you apart.

Duties & Responsibilities :

Provide sound advice to a variety of customers based on their needs

Pro-actively solve queries and problems from customers, suppliers and other staff

Process sales and product requests with efficiency

Order, unpack and display merchandise according to company guidelines

Undertake Forklift, Ute and trailer driving and delivery duties.

Skills & Experience :

Previous experience in the New Zealand rural sector isdesirable

A full, current and clean New Zealand driver licence

Experience driving and backing trailers is highly desired

A team player who can roll up their sleeves and contribute to outstanding results

Good physical fitness as regular heavy lifting is required

Previous retail and / or sales experience is an advantage but not essential

Proficiency with Microsoft Office and Outlook is essential.

We are committed to growing our employees through developing technical expertise and leadership abilities, opening the doors to a challenging and rewarding career in the rural industry.

Our employees have access to a comprehensive benefits package - you will receive a great range of corporate staff discounts and benefits across banking, fuel discounts, technology, retailers, healthcare, and real estate.

We offer access to free flu vaccinations, discounted medical insurance, and Occupational Counselling Programme (OCP).

In a competitive agricultural and horticultural market, we stand out for our proud heritage, nationwide reach, deep and longstanding customer relationships, and technical expertise.

Grounded in Experience - from season to season, we've been working alongside growers & farmers for over 170 years.

Build your career with PGG Wrightson

For a confidential discussion please contact Bruce McKinney, Store Manager on

Reference # : Posted on : 14 Oct

Closes on : 26 Oct

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Location(s) : Whakatane

Expertise : Administration, Call Centre & Customer Services, Retail, Sales

Job level(s) : Entry, Experienced 1-3 years

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