Customer Service Representative - Nightshift (CSR)

Customer Service Representative - Nightshift (CSR)

• Full-time
• Location : NELSON / CENTRAL WELLINGTON / TAWA

Have you got the Z Factor?

Are you passionate about customer service? Do you want to be part of a great team?

Z is a world-class company, run by Kiwis for Kiwis. We deliver top-quality service, and we’re always looking for people with the Z Factor who can deliver on our promise to our customers : make it easy, make it enjoyable.

Z Retail sites are run by independent local business people called Retailers, and they employ their own staff. When you work for a Z Retail site, you will receive top-class training, including the opportunity to gain NZQA qualifications.

Many of our Site Leaders and some of our Retailers started out as Z Retail team members. With more than 190 sites across New Zealand, there are many opportunities. If you are passionate about customer service and would like to be part of a fantastic team, then working at a Z Retail site might just be for you!

Customer Service Representatives on the night shift are just as friendly as our daytime staff.

At night, they run the Z store, greeting and helping customers, taking care of the till, and running the food and drink area. Night shift CSRs are self-starters – natural go-getters who love keeping busy by spotting tasks that need doing like checking merchandise, ordering stock, and restocking the store shelves. There's never a dull moment at Z.

As a trusted night shift CSR, if there’s a problem, you'll try to fix it quickly. You'll be great at turning around customer complaints, ensuring customers leave the Z station happy and eager to return. You’ll enjoy working independently but also be a team player. You understand the importance of health, safety, and security at the Z station and always prioritize safety in everything you do. Does this describe you?

Staff discounts and opportunities for career advancement.

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