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Data Services Administrator

Data Services Administrator

Bluecurrent Australia & New ZealandWorkFromHome, Wellington, New Zealand
3 days ago
Job description

Job Description

About the role

Bluecurrent is a leading provider of innovative smart metering services and solutions in New Zealand and Australia. As a B2B company, we partner with leading energy retailers and distributors in New Zealand and Australia.

As a Data Services Administrator, you will provide proactive customer service and accurate data in line with agreed service levels, to customers by effectively managing the Data Services operations.

Key Responsibilities

  • Ensure compliance with the Australian Electricity Market.
  • Ensure metering data accurately represents electricity used by a consumer and that it is delivered to the market within required timeframes.
  • Respond to customer requests regarding data and market deliveries.
  • Work as part of a team, collaborating and assisting others to achieve overall team goals.
  • Support BAU processes with an eye for detail and completion of work to a high quality.
  • Raise any issues identified and liaise with providers, and internal teams where needed.

Who We Are Looking For

To be successful in this role, you will have strong organisational, analytical and problem-solving skills. You will be a strong communicator with exceptional interpersonal skills that will be demonstrated through your ability to achieve outcomes.

In addition, you will have :

  • Computer skills in standard applications
  • Planning ability, particularly with regards time management and completing tasks on time
  • The ability to take challenges head-on and come through successfully
  • Adaptability to evolving processes and systems
  • Experience in customer services provision
  • A passion for learning, and drive to understand regulatory requirements
  • About Us

    Bluecurrent is jointly owned by Vector and QIC. We are a highly successful smart metering and data services company that operates in New Zealand and Australia. With 18 years’ experience behind us we are a new company, with strong foundations and ambitious goals.

    It’s a great time to join the highly dynamic energy sector, with consumers and energy companies driving rapid change. Changes that can make a difference are often informed by the data we provide.

    Bluecurrent’s team is made up of people with diverse skills, values, backgrounds and experiences.

    We respect people’s differences, including gender, ethnicity, disability, age, sexual orientation, race and religion.

    Our values reflect how we do things together and for our customers.

    They are :

  • Collaborate – we are a tight knit group that works best when we work together.
  • Innovate – we are stepping up to solve challenges in new ways.
  • Deliver – what we say we do. It’s what we’ve always done and always will do.
  • Additional information

    As we continue to grow there are many future career pathways for our people.

    We offer :

  • Opportunities for career progression
  • A fun and collaborative environment
  • Hybrid working
  • Potential for flexible work hours
  • Health and wellbeing support
  • Subsidised life and income protection insurance
  • An annual wellbeing grant
  • Study support
  • If you require assistance or accessibility support from us during the application and selection process, please call us on .

    As part of the recruitment process if we progress with your application, we will complete background and pre-employment checks, such as a drug and alcohol assessments, reference checks, immigration checks, criminal background checks, qualification checks, and additional checks required for the role.

    We are an equal opportunities employer and welcome applications from all qualified candidates.

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    Administrator • WorkFromHome, Wellington, New Zealand

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