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Food and Beverage Supervisor

Food and Beverage Supervisor

Hilton Worldwide, Inc.Auckland, Auckland, New Zealand
30+ days ago
Job description

Job Description - Food and Beverage Supervisor (HOT0C0OY)

Job Description

Food and Beverage Supervisor (Job Number : HOT0C0OY)

Work Locations

Hilton Auckland Hotel Princes Wharf 147 Quay Street Auckland 1010

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards :

  • Supervise Food and Beverage Outlet operations
  • Communicate and delegate tasks to the team
  • Ensure compliance of brand standards
  • Manage guest queries in a timely and efficient manner
  • Represent needs of the team
  • Assist Food and Beverage management with achieving financial targets
  • Assist Food and Beverage management with training and development of team members
  • Assist with annual and mid-year appraisals with team members under your responsibility
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

  • Minimum 1-2 years of experience in a Team Leader or Supervisor position, preferably within a hotel or resort environment.
  • Experience in different F&B outlets - Banquets, Restaurant, and Bar
  • Friendly, positive, energetic commitment to delivering exceptional guest service
  • Fulltime and flexible availability - able to work weekends and public holidays too
  • Flexibility to respond to a range of different work situations
  • Experience in POS ordering systems and cashing up
  • Stock taking
  • Previous working experience in a supervising or leading role.
  • Good communication skills in English
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

  • In possession of LCQ or manager certificate
  • Have understanding of Food Safety Hygiene
  • Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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    Food Beverage Supervisor • Auckland, Auckland, New Zealand

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