Food And Beverage Supervisor

Job Description - Food and Beverage Supervisor (HOT0C0OY)

Job Description

Food and Beverage Supervisor (Job Number : HOT0C0OY)

Work Locations

Hilton Auckland Hotel Princes Wharf 147 Quay Street Auckland

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience.

A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved.

Specifically, you will be responsible for performing the following tasks to the highest standards :

Supervise Food and Beverage Outlet operations

Communicate and delegate tasks to the team

Ensure compliance of brand standards

Manage guest queries in a timely and efficient manner

Represent needs of the team

Assist Food and Beverage management with achieving financial targets

Assist Food and Beverage management with training and development of team members

Assist with annual and mid-year appraisals with team members under your responsibility

Comply with hotel security, fire regulations and all health and safety legislation

Be environmentally aware

Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

Minimum 1-2 years of experience in a Team Leader or Supervisor position, preferably within a hotel or resort environment.

Experience in different F&B outlets - Banquets, Restaurant, and Bar

Friendly, positive, energetic commitment to delivering exceptional guest service

Fulltime and flexible availability - able to work weekends and public holidays too

Flexibility to respond to a range of different work situations

Experience in POS ordering systems and cashing up

Stock taking

Previous working experience in a supervising or leading role.

Good communication skills in English

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

In possession of LCQ or manager certificate

Have understanding of Food Safety Hygiene

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .

Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

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